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  1. #1
    Player
    Boutain's Avatar
    Join Date
    Mar 2015
    Posts
    11
    Character
    Boutain Estrelaint
    World
    Midgardsormr
    Main Class
    Lancer Lv 50

    Error 2002 only on my data center

    keep getting error 2002 for my data center
    server - midgardsormr
    data center - aether

    now with this said i can connect to other data centers but my own...this has been goin on since 7am eastern...i have tried all that i can to get on but nothing works...and of course on all days to have a issue is a day the call center is closed :/

    anyone else having this issue or is it just me?

    ***Update***
    i now cant connect to primal or chaos as well and i was able to before
    (3)
    Last edited by Boutain; 03-22-2015 at 11:26 PM. Reason: Update info

  2. #2
    Player
    VOMEGAM's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    18
    Character
    Viruno Malendir
    World
    Ultros
    Main Class
    Thaumaturge Lv 70
    I'm getting the same error trying to connect to the Primal data center.

    EDIT: My issue is resolved now.
    (0)
    Last edited by VOMEGAM; 03-23-2015 at 12:02 AM.

  3. #3
    Player
    Preypacer's Avatar
    Join Date
    May 2011
    Location
    Gridania of course!
    Posts
    1,163
    Character
    Perrina Avolara
    World
    Coeurl
    Main Class
    Archer Lv 21
    Quote Originally Posted by VOMEGAM View Post
    I'm getting the same error trying to connect to the Primal data center.

    EDIT: My issue is resolved now.
    Did you do anything to fix it? Or did it fix itself?
    (0)

  4. #4
    Player
    Boutain's Avatar
    Join Date
    Mar 2015
    Posts
    11
    Character
    Boutain Estrelaint
    World
    Midgardsormr
    Main Class
    Lancer Lv 50
    I have yet to try again I will in a bit and will post a update
    (0)

  5. #5
    Player
    Preypacer's Avatar
    Join Date
    May 2011
    Location
    Gridania of course!
    Posts
    1,163
    Character
    Perrina Avolara
    World
    Coeurl
    Main Class
    Archer Lv 21
    Did some more testing...

    Decided to try a tracert to my server, after several hops, the last one it hits is for: if-3-2.tcore1.W6C-Montreal.as6453.net, with an IP of 66.198.96.45.

    After that, it's all time-outs.

    It's a company called Tata Communications (america), in Montreal, Canada.

    So, I don't know if the problem lies there, or with the first hop after it leaves there.. but that's where the problem seems to be. So, I guess we have to wait 'til whom ever deals with this stuff gets it fixed.

    It's not affecting friends of mine, whom I guess go through a different provider and, hence, have a different route to the server. They're online and playing fine.

    So... hopefully it's fixed soon!
    (2)

  6. #6
    Player
    Preypacer's Avatar
    Join Date
    May 2011
    Location
    Gridania of course!
    Posts
    1,163
    Character
    Perrina Avolara
    World
    Coeurl
    Main Class
    Archer Lv 21
    Same here. Primal and Chaos are both giving me the 2002 error.

    No way to reach them on the weekends, either.

    They have a paid service that runs 24/7, and they provide 0 technical support on the weekends? Nice.
    (0)
    Last edited by Preypacer; 03-23-2015 at 12:42 AM.

  7. #7
    Player
    Preypacer's Avatar
    Join Date
    May 2011
    Location
    Gridania of course!
    Posts
    1,163
    Character
    Perrina Avolara
    World
    Coeurl
    Main Class
    Archer Lv 21
    Quick update...

    Elemental, Gaia and Mana I can connect to. I can't connect to the others. I'm actually on Chaos, so... no bueno here.
    (0)

  8. #8
    Player
    Boutain's Avatar
    Join Date
    Mar 2015
    Posts
    11
    Character
    Boutain Estrelaint
    World
    Midgardsormr
    Main Class
    Lancer Lv 50
    I just tried again same thing here can get on the first 3 but can't on the last 3....getting so mad I pay for a service that's always messed up
    (0)

  9. #9
    Player
    Boutain's Avatar
    Join Date
    Mar 2015
    Posts
    11
    Character
    Boutain Estrelaint
    World
    Midgardsormr
    Main Class
    Lancer Lv 50
    yea my brother and friends are having no issue at all they are all online...so i guess it is what it is...
    (0)

  10. #10
    Player
    Preypacer's Avatar
    Join Date
    May 2011
    Location
    Gridania of course!
    Posts
    1,163
    Character
    Perrina Avolara
    World
    Coeurl
    Main Class
    Archer Lv 21
    Quote Originally Posted by Boutain View Post
    yea my brother and friends are having no issue at all they are all online...so i guess it is what it is...
    Who's your Internet Provider? Mine is Time Warner. I called them and asked if they could help with tracking the issue down... as might be expected, they were pretty much useless. Told me "your modem is showing a strong signal", even after I told them the problem wasn't with my internet connection...
    (1)

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