Error: "The text that you have entered is too long (1928 characters). Please shorten it to 1000 characters long."

Resolution: Please go into the text box properties and set the max to 1000. This way the text box will stop allowing people to enter more text into the box. It is much simpler than creating custom code to count the characters after they hit submit and providing the above error message. Forcing the customer to go back and count the number of characters doesn't follow best practices.

Entering text into a website should be simple. The customer shouldn't have to go back and count their characters. If any field has a limitation then the properties on that text box should be updated to the correct values.

Thank you.