how do i play my ps4 service account 1 on pc after making a service account 2!!!?

[TztokJad]

first of all i got ffxiv for the ps4 a while back and used it as my main account obviously and after a while of playing i wanted to try out the pc version but still wanted to use my account from the ps4 (service account 1) but instead i made a new service account by mistake (service account 2) and now i have tried to cancel service account 2 & now when trying to launch the game and type in my square enix account i just get a message saying, no valid service account available to play ffxiv... please proceed to mog station to confirm the status of my service account... but i don't want to log into my 2nd service account, i want to log into my 1st service account (my main ps4 account...)

[Raist]

Think your code needs to be bound to the same service account in mog station, and then you just log in with the user/pass and such for that service account. Set mine up so long ago, I forget the details exactly...but that is basically what I seem to recall. To play on multiple platforms, you have to have the license for each bound to the same SE account--A PS3 license, a PS4 license, AND a PC license listed under the same user name in order to play across all three platforms.

Unfortunately, it sounds like you have PS4 bound to one name and PC bound to another. Only way I can think of to remedy that would be to contact SE more directly (ie, through the portal and not here) to see if they can move that license to the other account, or purchase another PC license and bind it to the same SE account you use for the PS4.

[TztokJad]

i have both the ps4 version and pc version on the same square enix account so shouldn't that mean they are bound?

[Raist]

If they were applied properly, you should be able to log in from the PC using the same user and password for the SE account. If that doesn't work, then something isn't set up right with the licenses. That would likely move this into account related details and privacy that can't be handled here. Ultimately, you may need to go through the support portal and deal more directly with SE...chat support may not be available on the weekend though. Forget exactly what the availability schedule is for chat, but that may be the way to go.

[TztokJad]

i think i may need to buy a new cd key since i have linked the first one i got for pc to the service account 2 which is now deleted and when i try to type the key in again on service account 1 to link them it just says "The entered code has already been registered." do you think this may be the reason? if so do you know where i can buy a new key? i know i should be talking to square enix about this but before i do i just want to try all i can from help on the forum if you know what i mean...

[worldofneil]

They actually have a special form just for this:

NA: https://support.na.square-enix.com/c...8qojlmvj5p2f56
EU: https://support.eu.square-enix.com/c...8qojlmvj5p2f56

But that's expecting there to still be 2 service accounts, not for one of them to be deleted so I don't know what'll happen now.

Hope that is of some help though