Feedback: The Dev Response could be much better.

[Jonny_Tapas]

So when I see that there is a community manager... with a team behind him just to specifically deal in the general report of the community... It saddens me to see just how little response we have here.

Looking at the Dev Tracker, there have been 2 responses today. 5 Yesterday and 5 on the 18th all of which were on the same topic.

Players are reporting legitimate bugs, having technical issues after making the purchase and they are getting no response from someone who matters.

You can and absolutely should do better!

Say something! Say anything! Let us know you're there.

Edit****

Just happened to randomly glance at the Icon Legend...

You know there's a little icon that shows every topic I've posted in. Surely an icon that displayed that a Dev has "viewed" a topic would tell the community that our issues have been at minimum reviewed even if not responded to.

[Talia_Hailwind]

yeah I've noticed the lack of replies recently too, You would think with the UK CE price backlash the devs would try to calm the UK players down, but not even that.

[Fenral]

I feel like they've been on a pretty tight information lockdown lately, but then again, I wasn't on much between the end of beta and 2.5, so this might not actually be all that uncommon.

It's also been an absurdly long time since we've had a good, old-fashioned written Letter from the Producer. Video presentations are all well and good, but you can't really read a livestream, and they don't ever feel as personal as the written letters did.

"Hey, Yoshi-P, how was New Years?"

"..."

I suppose it was too good to last.