ISP:
Time Warner Cable

Type of Internet Connection:
Cable

Internet Connection Speed:
50MB

Date & Time:
ongoing

Frequency:
Always (persistent)

Character Name:
Daleria Duskweaver

Race:
Race of your character when the issue occurred.
Lalafell Female

World:
Zalera

Class/Level:
Class and Level of your character when the issue occurred.

Area and Coordinates:
n/a

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
ongoing

Steps:
I have been unable to queue for Duty Roulette: Trials via the Duty Finder. The option is unavailable to me. The reason given by Duty Finder follows:

"Following requirements not met:
Completion of the Following;
???
A Relic Reborn: the Hydra"

I have completed all the trials (including the Hildebrand ones) up to and including Titan, Garuda and Ifrit Extreme. I currently am working on the Zeta upgrade to my Zodiac Weapon - which I could not have gotten without completing the Trials.

Please advise. Note that I sent this request in to Customer Support and was directed to post here. Thank you.