The facial expressions in Aion are really quite bad.

Also they never said they would implement a barber, but that they would add new options for character creation in time for the ps3 release. In the new Famitsu they also mentioned new hairstyles for the ps3 release!

Anyway, I'd love to have a barber in game to redo hairstyles with game currency! It's not like I remember people based on their character looks. For me personally it's more about the name.