Hum... count me as supporting this, I guess.
I was certainly impressed by character creation - there are MMOs of the same intended standard with worse. But that said it is far from the best in the industry, and we all had pretty low expectations after that pathetic excuse for a character creation system in XI.
So, while I was indeed overjoyed to see my face shape was no longer tied to my choice of two hairstyles with their two colours and basically nothing else.. of course greater customisability is always lovely. You can never have enough, to be honest.
That said.. I think a character re-customisation option is something I'd prefer to see added first, albeit perhaps as a premium feature.