I am from Singapore and I have an EU account

[Yuumei]

really disappointed in Square Enix. This issue needs to be solved!

[Faultdron]

SEA player here, also having the same problem.

Apparently someone on reddit asked support on this very subject, but got told to look for another retailer instead. Is there a (stupid) policy going on either side or am I missing something? SE, SEA players represents a good amount of playerbase, and they share the same problem here. Not everyone have relatives/friends in Europe to buy for us nor a reliable retailer to look for (in some countries). Hell, some countries here can't even participate in forum events or contests. Please DO take this into consideration.

[Stigmar]

Yep the response was thes:

Thank you for contacting the Square Enix Support Centre.

We are sorry to hear that you are experiencing this technical difficulty with our store.

Please be aware that you will not be able to order from the EU store while you are in the US. We can only advise that you purchase the game from another EU retailer if possible, as there is no way for us to resolve this for you.

Translation: Buy it somewhere else sucker "Best Customer Service Ever!!...." /slowclap

[GoFixTheStore]

How about Humble store, idk it could help or not, also I've never tried it before but it seems to accept the payment outside EU, SE did mention this site in their Letter from the Producer LIVE thread. the only issue right now is the pre-order still not up yet

Pre-ordering from digital download sites (Download version only) (PAL)
When pre-ordering from the SQUARE ENIX Store or digital download sites such as GreenManGaming and HumbleBundle, you will receive an Early Access code. An Early Access code will be emailed to you, but cannot be registered on the Mog Station until closer to the launch of FINAL FANTASY XIV: Heavensward on June 23, 2015. You will receive an email notifying you when your code can be redeemed.

[Bishop81]

Same situation for me except I have the NA version. /sigh

With luck they will allow us to purchase the expansion via MogStation, paying the same way we pay our subscription. That's probably the only way I can buy the expansion.

[Tatsumaki_HT]

Even people from the Middle East are quite screwed by this even though we're technically in the region 2 category for games/dvds and blu rays.

[Neuflune]

Oh, thank heavens if it's going to be available on GMG!

I agree though with the Mogstation suggestions. Why can't we just purchase it from there as an upgrade to our account? The digital versions at least, not the physical ones. Seems daft that we have to buy a digital thing from somewhere else and then log back into Mogstation on our -already active- account, which has been purchasing subscriptions directly from SE for ages.

[Stigmar]

Well you can always do what I had to and get a friend you really trust or family member in NA to pre order it for you and just pay them via paypal once you got the email comfirmation as SE will not help in anyway with this believe me I tried everything from e mails to asking for chance to get my account change answers were nope and no.

[HumsterMKX]

O Well guess we are screwed real bad currently...

[ichirin]

Bump.
It's available on GMG according to Reddit but I don't see anything. Is it still region-locked in SEA regions? :/