just made my PC digital CE pre-order, please help

[DarkStaoneDragon]

So I placed the order, no email but I was able to unlock the code, verify the code, then it tells me that I have to register it to the mog station, the only place I can see you can add it is the enter item code, but then it tells me the code is incorrect or something like that, is there another place to add the code that I overlooked? also how would you add a PS4 CE code to the PS4 if you ordered it from the SE store?

[Bayohne]

Greetings,

As stated on the pre-order code website, none of the codes you are issued will work yet. Here is a quote that appears on the page: "Please note that the below codes cannot be redeemed yet. We will email you as soon as the codes are able to be redeemed."

Hang tight! We'll email users once the Mog Station (and PlayStation Network for PS3/PS4 codes) are ready to accept these pre-order codes.

[DarkStaoneDragon]

Greetings,

As stated on the pre-order code website, none of the codes you are issued will work yet. Here is a quote that appears on the page: "Please note that the below codes cannot be redeemed yet. We will email you as soon as the codes are able to be redeemed."

Hang tight! We'll email users once the Mog Station (and PlayStation Network for PS3/PS4 codes) are ready to accept these pre-order codes.

Ok thanks, must have over looked that part of the page, but I still haven't gotten a confirmation email about my order yet, would that still be coming?

[MyKotoShi]

Greetings,

As stated on the pre-order code website, none of the codes you are issued will work yet. Here is a quote that appears on the page: "Please note that the below codes cannot be redeemed yet. We will email you as soon as the codes are able to be redeemed."

[Causality]

Greetings,

As stated on the pre-order code website, none of the codes you are issued will work yet. Here is a quote that appears on the page: "Please note that the below codes cannot be redeemed yet. We will email you as soon as the codes are able to be redeemed."

Hang tight! We'll email users once the Mog Station (and PlayStation Network for PS3/PS4 codes) are ready to accept these pre-order codes.

Greetings,

Pre-order codes are redeemable right away from the Heavensward pre-order sites:
North American Heavensward Pre-order site
European Heavensward Pre-order site

Once there you can redeem your 18-digit code you received when pre-ordering (AAAAAA-123-AAAAAA-123) and select the platform you wish to receive an early access code for. (If you pre-ordered from the NA SE Online store, then your pre-order code can be found by visiting your Square Enix Online Store account page. Click “My Account” at the top of store page, then click “Your Orders”. Your 18-digit Pre-order code will be displayed along with a button labeled “Instructions” on how to redeem it.)

If you're receiving an error saying that your code has already been used, then please contact the Square Enix Support site for your region (NA/EU) and let them know of the issue, and the code that you received, so they can investigate it.

Make up your minds please.

[SokiYagami]

Kind of off topic, but do we have any official confirmation that digital upgrading to CE via moogle station will be available for heavensward as well?

[Zenaku]

Kind of off topic, but do we have any official confirmation that digital upgrading to CE via moogle station will be available for heavensward as well?

Ya they said they give more info on this later on.

[SokiYagami]

Thanks for the confirmation

[DarkerOrange]

I've just pre-ordered the digital collectors edition, how do I find the codes? (I know they can't be used yet, I just want to know where they are for future reference).

[Anarnee]

I've just pre-ordered the digital collectors edition, how do I find the codes? (I know they can't be used yet, I just want to know where they are for future reference).

You should have gotten an email that will give you all the info. What version do you play? For me, as a ps4 user it said "pending" for my code. So some might not get theirs just yet.