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  1. 03-17-2015 11:35 AM #1
    Seniade
    Player
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    Join Date
    Aug 2013
    Posts
    62
    Character
    Seniade Auhelia
    World
    Goblin
    Main Class
    Scholar Lv 70
    I'm having a similar issue. I pre-ordered the physical CE and received a confirmation email. Logging into the SE store and going to My Account > Your Orders shows my pre-order for the physical CE, but nothing for the early access code. Anyone else have this issue?
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  2. 03-17-2015 04:38 PM #2
    FifthDream
    Player
    FifthDream's Avatar
    Join Date
    Aug 2013
    Posts
    51
    Character
    Yumego Ite
    World
    Midgardsormr
    Main Class
    Archer Lv 50
    Quote Originally Posted by Seniade View Post
    I'm having a similar issue. I pre-ordered the physical CE and received a confirmation email. Logging into the SE store and going to My Account > Your Orders shows my pre-order for the physical CE, but nothing for the early access code. Anyone else have this issue?
    I'm having the issue that the store site doesn't have the code with my order (or more precisely, the order shows the "HEAVENSWARD PRE-ORDER BONUS CODE" section, and an "instructions" button, but no way to get a code), but also, i never received a confirmation email. I wrote customer support soon after i placed the order, but have not heard back yet.
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    Last edited by FifthDream; 03-17-2015 at 04:43 PM.
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