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  1. #71
    Player
    Yamimarik's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,580
    Character
    Marik Destiel
    World
    Hyperion
    Main Class
    Summoner Lv 100
    Quote Originally Posted by JillyBean View Post
    Did your email take a while? Been probably an hour and I still don't have mine.
    Shorter than that, but longer that my patience had at first lol, took about 25mins before my email came through after I had successfully placed the order and redeemed my pre-order code as well.
    (0)

    Signature by: Miste

  2. #72
    Player
    KaiKatzchen's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    1,449
    Character
    Kai Ulric
    World
    Siren
    Main Class
    Dancer Lv 90
    Quote Originally Posted by JillyBean View Post
    Did your email take a while? Been probably an hour and I still don't have mine.
    I'm on the phone with them right now - on hold of course - I'll let you know what they say, Jilly.

    15 min and 58 seconds "all of our customer support representatives are currently busy" yeah I bet they are lolol

    *constantly refreshes email*
    (2)
    I'm just a bun boy, doing bun boy things.

  3. #73
    Player
    KaiKatzchen's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    1,449
    Character
    Kai Ulric
    World
    Siren
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Yamimarik View Post
    and redeemed my pre-order code as well.
    I hate you (lol you knwo I <3 you), I cant even get 'my account' page to come up... its the endless loop of lol nope it ain't happening.
    (2)
    I'm just a bun boy, doing bun boy things.

  4. #74
    Player
    Yamimarik's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,580
    Character
    Marik Destiel
    World
    Hyperion
    Main Class
    Summoner Lv 100
    Quote Originally Posted by KaiKatzchen View Post
    I'm on the phone with them right now - on hold of course - I'll let you know what they say, Jilly.

    15 min and 58 seconds "all of our customer support representatives are currently busy" yeah I bet they are lolol

    *constantly refreshes email*
    Go go Kai! You get them CS reps and tell them whats for! I hope you get it all figured out <3
    (1)

    Signature by: Miste

  5. #75
    Player
    KaiKatzchen's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    1,449
    Character
    Kai Ulric
    World
    Siren
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Yamimarik View Post
    Go go Kai! You get them CS reps and tell them whats for! I hope you get it all figured out <3
    Waited like 18 minutes and someone finally answered said 'thanks for calling Square Enix" and hung up on me.... >.<

    Now I call back and it just rings - no automated service...
    (1)
    I'm just a bun boy, doing bun boy things.

  6. #76
    Player
    darkknigh's Avatar
    Join Date
    Mar 2015
    Posts
    8
    Character
    Izlude Hyral
    World
    Hyperion
    Main Class
    Lancer Lv 50
    I got my pre order, but when trying to use the pre order code, it says that the code has already been used......
    (0)

  7. #77
    Player
    Areic's Avatar
    Join Date
    Mar 2015
    Posts
    170
    Character
    Areic Davrun
    World
    Balmung
    Main Class
    Marauder Lv 90
    Quote Originally Posted by loreleidiangelo View Post
    Scalp one; you should be able to make the cost back easily if they sell out.
    Then I'd feel like an ass
    (1)

  8. #78
    Player
    JillyBean's Avatar
    Join Date
    Jun 2012
    Location
    Lavender Beds
    Posts
    1,229
    Character
    Lumos Lightheart
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    Good news! (sarcasm lol)

    There is an entire thread (with admin response) about people getting a "code already used" error. http://forum.square-enix.com/ffxiv/t...eady-Been-Used

    Maybe they stopped/slowed the emails because they need to sort out their codes..


    (still no email yet, I'll keep checking this thread ^^)
    (0)


  9. #79
    Player
    JillyBean's Avatar
    Join Date
    Jun 2012
    Location
    Lavender Beds
    Posts
    1,229
    Character
    Lumos Lightheart
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    GUYS! Got my email! <3

    Going to read it so carefully, and print it too haha
    (1)


  10. #80
    Player
    loreleidiangelo's Avatar
    Join Date
    Apr 2014
    Location
    Ul'dah
    Posts
    1,731
    Character
    Lorelei Diangelo
    World
    Leviathan
    Main Class
    Dancer Lv 74
    Quote Originally Posted by Areic View Post
    Then I'd feel like an ass
    Well, you can try to contact their support and get it refunded, then. It won't ship until close to the date so there shouldn't be an issue getting your money back for one of the copies.
    (0)

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