"Your Code Has Already Been Used"

[MiniTofu]

Greetings,

We've confirmed the issue where some NA users' pre-order codes are being shown as already redeemed on the pre-order site. The store team will be sending an email to users that were affected by this that will include a link to a corrected code! We're very sorry for the frustration that this issue has caused and appreciate your understanding as we work to correct it.

edit: nvm.

"Please note that your early access code is not yet active and will not work if you attempt to redeem it. We will email you again when the codes can be redeemed and the FINAL FANTASY XIV: Heavensward early access software can be downloaded."