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  1. #71
    Player
    JillyBean's Avatar
    登録日
    2012/06/07
    Location
    Lavender Beds
    投稿
    1,229
    Character
    Lumos Lightheart
    World
    Sargatanas
    Main Class
    白魔道士 Lv 90
    Quote 引用元:Sakuraluna 投稿を閲覧
    Ok. So do I go under "enter item code" on mogstation and redeem it there? Because I'm trying to redeem it there but I'm getting the message that my code is invalid.
    Once you redeem your Pre-Order Bonus Code (using the links/instructions in your email), it gives you your Early Access Code. You cannot enter this code yet. It states that right on the page. They will notify us later and we can probably enter that code around June 18.
    (1)

  2. #72
    Player
    Bonizo's Avatar
    登録日
    2015/02/16
    投稿
    5
    Character
    Bonizo White
    World
    Lamia
    Main Class
    剣術士 Lv 70
    Quote 引用元:undignified 投稿を閲覧
    One of the guys in the facebook page suggested replacing the dashes with spaces. It worked for me and i was able to redeem my code
    Thanks, I tried this and it worked like a charm.
    (0)

  3. #73
    Player
    YeaniNah's Avatar
    登録日
    2012/02/10
    投稿
    482
    Character
    Yeani Sky
    World
    Hyperion
    Main Class
    暗黒騎士 Lv 60
    Quote 引用元:undignified 投稿を閲覧
    One of the guys in the facebook page suggested replacing the dashes with spaces. It worked for me and i was able to redeem my code
    i can confirm that yeah take off the "-" and only use space will work ty undignified
    (0)

  4. #74
    Community Rep Bayohne's Avatar
    登録日
    2011/03/03
    投稿
    1,713
    Greetings,

    We've confirmed the issue where some NA users' pre-order codes are being shown as already redeemed on the pre-order site. The store team will be sending an email to users that were affected by this that will include a link to a corrected code! We're very sorry for the frustration that this issue has caused and appreciate your understanding as we work to correct it.
    (9)
    Matt "Bayohne" Hilton - Community Team

  5. #75
    Player
    Sakuraluna's Avatar
    登録日
    2014/05/10
    投稿
    1,771
    Character
    Malfoy Fleurentine
    World
    Sargatanas
    Main Class
    白魔道士 Lv 80
    Quote 引用元:JillyBean 投稿を閲覧
    Once you redeem your Pre-Order Bonus Code (using the links/instructions in your email), it gives you your Early Access Code. You cannot enter this code yet. It states that right on the page. They will notify us later and we can probably enter that code around June 18.
    Oh okay, thanks! Yeah, it was the early access code I was trying to enter. I was afraid I'd done something horribly wrong, so thanks for setting me straight. xD
    (0)


    ___Malfoy __/thefleurentine.tumblr.com
    because diamonds are forever, as is dust.
    ~ . S A R G A T A N A S . ~
    __________

  6. #76
    Player
    Zholi's Avatar
    登録日
    2013/08/22
    Location
    Limsa Lominsa
    投稿
    185
    Character
    U'zholi Khem
    World
    Marilith
    Main Class
    占星術師 Lv 75
    Quote 引用元:undignified 投稿を閲覧
    One of the guys in the facebook page suggested replacing the dashes with spaces. It worked for me and i was able to redeem my code
    I... can't believe that actually worked. Thank you!
    (0)

  7. #77
    Player
    Rysan's Avatar
    登録日
    2014/04/17
    投稿
    7
    Character
    Rysan Wulfric
    World
    Hyperion
    Main Class
    斧術士 Lv 50
    Quote 引用元:undignified 投稿を閲覧
    One of the guys in the facebook page suggested replacing the dashes with spaces. It worked for me and i was able to redeem my code
    That worked for me as well!
    (0)

  8. #78
    Player
    Dyvid's Avatar
    登録日
    2011/03/09
    Location
    Maelstrom
    投稿
    3,057
    Character
    Dyvid Pandemonium
    World
    Adamantoise
    Main Class
    鍛冶師 Lv 90
    Reminds me of the issue I had with ARR launch. Never did get my Cait Sith Minion because of the wrong region fiasco.
    (0)

  9. #79
    Player
    YeaniNah's Avatar
    登録日
    2012/02/10
    投稿
    482
    Character
    Yeani Sky
    World
    Hyperion
    Main Class
    暗黒騎士 Lv 60
    Quote 引用元:Bayohne 投稿を閲覧
    Greetings,

    We've confirmed the issue where some NA users' pre-order codes are being shown as already redeemed on the pre-order site. The store team will be sending an email to users that were affected by this that will include a link to a corrected code! We're very sorry for the frustration that this issue has caused and appreciate your understanding as we work to correct it.
    humm i think someone fix our plroblem ..we were using the - in the code when without - works
    (0)

  10. #80
    Player
    MiniTofu's Avatar
    登録日
    2014/09/25
    Location
    Mare
    投稿
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    召喚士 Lv 90
    Quote 引用元:Bayohne 投稿を閲覧
    Greetings,

    We've confirmed the issue where some NA users' pre-order codes are being shown as already redeemed on the pre-order site. The store team will be sending an email to users that were affected by this that will include a link to a corrected code! We're very sorry for the frustration that this issue has caused and appreciate your understanding as we work to correct it.
    edit: nvm.

    "Please note that your early access code is not yet active and will not work if you attempt to redeem it. We will email you again when the codes can be redeemed and the FINAL FANTASY XIV: Heavensward early access software can be downloaded."
    (0)
    2015/03/17 08:20; MiniTofu が最後に編集

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