"Your Code Has Already Been Used"

[Bayohne]

Do we know the hours of business for the NA store support? I received an email with my receipt of purchase but it didn't include a pre-order code (unless I'm retarded and didn't see it) and I can't reach anyone at the support center, it just keeps ringing and ringing and disconnects me.

Pre-order codes are not sent via the store receipt email. Here is where to find your codes (taken from the instructions on the store pages):

Pre-order codes can be found by visiting your Square Enix Online Store account page. Click “My Account” at the top of this page, then click “Your Orders”. Your 18-digit Pre-order code will be displayed along with a button labeled “Instructions” on how to redeem it.

[Tyrial]

Pre-order codes are not sent via the store receipt email. Here is where to find your codes (taken from the instructions on the store pages):

Thanks for the reply! I looked there on my account page for the Store and it doesn't list anything like that. It just shows me my "Instructions" which give a pop up window with a link to the pre-order activation page and a link to the registration site for the actual SE account. No Pre-Order code anywhere to be found.

[Nutz]

Thanks for the reply! I looked there on my account page for the Store and it doesn't list anything like that. It just shows me my "Instructions" which give a pop up window with a link to the pre-order activation page and a link to the registration site for the actual SE account. No Pre-Order code anywhere to be found.

Right next to the "instructions" button there should be another button, I think it says "Download" or "Activate". Pressing that button will give you the code that you need to use at https://preorder.na.finalfantasyxiv.com to select which platform you want early access on and then it will generate your early access code.

[Tyrial]

Right next to the "instructions" button there should be another button, I think it says "Download" or "Activate". Pressing that button will give you the code that you need to use at https://preorder.na.finalfantasyxiv.com to select which platform you want early access on and then it will generate your early access code.

Yep, I don't have the "Download" button. It just shows "Instructions".

[Elim]

Pre-order codes are not sent via the store receipt email. Here is where to find your codes (taken from the instructions on the store pages):

Hey, Bayohne. Thank you very much for posting. You helped me lots!