and it begins...

[Aile-Faelthea]

I've only ordered online a few times, but with SE-store, are they charging at the get-go. Or are they charging at the time of shipping?

[Leet]

I agreed with what someone said earlier...don't WASTE your money if you are in the lower 48 states, you get the free shipping and since its a pre-order you get it day one. I've never had a problem with pre-orders and day one with their standard shipping, its just a way for them to pocket additional cash.

It isn't free for whatever reason sadly :/

[Tsuga]

Can a rep please tell us if we will be getting the game day of release, and if the shipping fee will be waived at the time of payment?

This is kind of an important factor for those of us who don't want to wait 5-10 days after launch to play the game.

Or will early access grant full access to the game after release? I don't see this as probable since that is not how 1.0 or 2.0 early access worked.

Thanks!

[Werewolf]

It isn't free for whatever reason sadly :/

I noticed the Free Shipping excludes preorders

[Mattia]

58 minutes in checkout now. Still won't load. D;

Got to keep reloading the page. At least that worked for me and finally got through

[Canadane]

Yes, it shows the shipping address in my e-mail confirmation. What does it show in your e-mail?

I suppose the problem now is, I don't have a confirmation e-mail.
I have a verification e-mail, which brought me to a link for them to text my phone a verification code to complete the order. Which I did.
I can confirm there was a small verification charge on my credit card.

No further email though.

[siverstorm]

My email shows me the delivery address and its correct. I also had some loading inconsistencies. Since they don't actually charge you until a few weeks before they ship out I would suggest waiting a bit for this rush to die down and then verifying on your orders page that the information is correct.

If it still isn't showing sent their customer support an email with you order number (good luck at this point).

[Geesus]

Why does the store keep telling me my zip is wrong and then not allowing me to place the order? I have lived here for 23 years. Pretty sure I KNOW my zip code.

[Fors]

To anyone who has successfully completed an order - are you able to see your shipping address in the order details page?
There were some loading inconsistencies during my checkout process and I think I skipped right over the shipping address part on my successful attempt. Nowhere can I see any shipping address on my order and it's simply "Pending".

Just looking to know if I got it or not. @_@

You can probably call customer service later today or tomorrow (I'm sure they're getting swamped too right now) and just verify which address your order is set to. Either way, if you were able to finish the checkout process, you should have a copy locked in, and only the address that it's going to would be changed if the address was wrong.

[sarehptar]

Got to keep reloading the page. At least that worked for me and finally got through

Made it through to step 2 just after my last post but now the states/cities won't load. Refreshing as often as the page will load. DDD;