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  1. #1
    Player
    Canadane's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    7,527
    Character
    King Canadane
    World
    Hyperion
    Main Class
    Sage Lv 100
    To anyone who has successfully completed an order - are you able to see your shipping address in the order details page?
    There were some loading inconsistencies during my checkout process and I think I skipped right over the shipping address part on my successful attempt. Nowhere can I see any shipping address on my order and it's simply "Pending".

    Just looking to know if I got it or not. @_@
    (0)

    http://king.canadane.com

  2. #2
    Quote Originally Posted by Canadane View Post
    To anyone who has successfully completed an order - are you able to see your shipping address in the order details page?
    There were some loading inconsistencies during my checkout process and I think I skipped right over the shipping address part on my successful attempt. Nowhere can I see any shipping address on my order and it's simply "Pending".

    Just looking to know if I got it or not. @_@
    Yes, it shows the shipping address in my e-mail confirmation. What does it show in your e-mail?
    (0)

  3. #3
    Player
    Canadane's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    7,527
    Character
    King Canadane
    World
    Hyperion
    Main Class
    Sage Lv 100
    Quote Originally Posted by Sartori View Post
    Yes, it shows the shipping address in my e-mail confirmation. What does it show in your e-mail?
    I suppose the problem now is, I don't have a confirmation e-mail.
    I have a verification e-mail, which brought me to a link for them to text my phone a verification code to complete the order. Which I did.
    I can confirm there was a small verification charge on my credit card.

    No further email though.
    (0)

    http://king.canadane.com

  4. #4
    Player
    Fors's Avatar
    Join Date
    Dec 2013
    Location
    Limsa Lominsa
    Posts
    34
    Character
    Fors Taki
    World
    Adamantoise
    Main Class
    Arcanist Lv 65
    Quote Originally Posted by Canadane View Post
    To anyone who has successfully completed an order - are you able to see your shipping address in the order details page?
    There were some loading inconsistencies during my checkout process and I think I skipped right over the shipping address part on my successful attempt. Nowhere can I see any shipping address on my order and it's simply "Pending".

    Just looking to know if I got it or not. @_@
    You can probably call customer service later today or tomorrow (I'm sure they're getting swamped too right now) and just verify which address your order is set to. Either way, if you were able to finish the checkout process, you should have a copy locked in, and only the address that it's going to would be changed if the address was wrong.
    (0)

  5. #5
    Player
    Canadane's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    7,527
    Character
    King Canadane
    World
    Hyperion
    Main Class
    Sage Lv 100
    Quote Originally Posted by Fors View Post
    You can probably call customer service later today or tomorrow (I'm sure they're getting swamped too right now) and just verify which address your order is set to. Either way, if you were able to finish the checkout process, you should have a copy locked in, and only the address that it's going to would be changed if the address was wrong.
    Yeah good idea.
    I tried to call but their automated system (which I only assume they use) didn't even pickup. Just kept ringing.... So I guess their phone service is just as busy as the website. I'll call later on to sort it out. Here's hoping I really do have that copy locked.
    (0)

    http://king.canadane.com