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  1. #1
    Player
    Canadane's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    7,549
    Character
    King Canadane
    World
    Hyperion
    Main Class
    Sage Lv 100
    Quote Originally Posted by Sartori View Post
    Yes, it shows the shipping address in my e-mail confirmation. What does it show in your e-mail?
    I suppose the problem now is, I don't have a confirmation e-mail.
    I have a verification e-mail, which brought me to a link for them to text my phone a verification code to complete the order. Which I did.
    I can confirm there was a small verification charge on my credit card.

    No further email though.
    (0)

    http://king.canadane.com

  2. #2
    Player
    Fors's Avatar
    Join Date
    Dec 2013
    Location
    Limsa Lominsa
    Posts
    34
    Character
    Fors Taki
    World
    Adamantoise
    Main Class
    Arcanist Lv 65
    Quote Originally Posted by Canadane View Post
    To anyone who has successfully completed an order - are you able to see your shipping address in the order details page?
    There were some loading inconsistencies during my checkout process and I think I skipped right over the shipping address part on my successful attempt. Nowhere can I see any shipping address on my order and it's simply "Pending".

    Just looking to know if I got it or not. @_@
    You can probably call customer service later today or tomorrow (I'm sure they're getting swamped too right now) and just verify which address your order is set to. Either way, if you were able to finish the checkout process, you should have a copy locked in, and only the address that it's going to would be changed if the address was wrong.
    (0)

  3. #3
    Player
    Canadane's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    7,549
    Character
    King Canadane
    World
    Hyperion
    Main Class
    Sage Lv 100
    Quote Originally Posted by Fors View Post
    You can probably call customer service later today or tomorrow (I'm sure they're getting swamped too right now) and just verify which address your order is set to. Either way, if you were able to finish the checkout process, you should have a copy locked in, and only the address that it's going to would be changed if the address was wrong.
    Yeah good idea.
    I tried to call but their automated system (which I only assume they use) didn't even pickup. Just kept ringing.... So I guess their phone service is just as busy as the website. I'll call later on to sort it out. Here's hoping I really do have that copy locked.
    (0)

    http://king.canadane.com

  4. #4
    Player
    OMEGA_HACK's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,260
    Character
    Altrage A'uli
    World
    Zalera
    Main Class
    Lancer Lv 90
    I agreed with what someone said earlier...don't WASTE your money if you are in the lower 48 states, you get the free shipping and since its a pre-order you get it day one. I've never had a problem with pre-orders and day one with their standard shipping, its just a way for them to pocket additional cash.
    (1)

  5. #5
    Player
    Leet's Avatar
    Join Date
    Feb 2013
    Posts
    19
    Character
    Leet Silkwood
    World
    Balmung
    Main Class
    Archer Lv 50
    Quote Originally Posted by OMEGA_HACK View Post
    I agreed with what someone said earlier...don't WASTE your money if you are in the lower 48 states, you get the free shipping and since its a pre-order you get it day one. I've never had a problem with pre-orders and day one with their standard shipping, its just a way for them to pocket additional cash.
    It isn't free for whatever reason sadly :/
    (1)

  6. #6
    Player
    Werewolf's Avatar
    Join Date
    Aug 2013
    Posts
    77
    Character
    Lou Lupus
    World
    Midgardsormr
    Main Class
    Ninja Lv 90
    Quote Originally Posted by Leet View Post
    It isn't free for whatever reason sadly :/
    I noticed the Free Shipping excludes preorders
    (0)

  7. #7
    Player
    sarehptar's Avatar
    Join Date
    Mar 2014
    Posts
    576
    Character
    Yehn'zi Panipahr
    World
    Coeurl
    Main Class
    Dark Knight Lv 90
    58 minutes in checkout now. Still won't load. D;
    (1)

  8. #8
    Player
    Mattia's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    164
    Character
    Mattia Liano
    World
    Sargatanas
    Main Class
    Lancer Lv 60
    Quote Originally Posted by sarehptar View Post
    58 minutes in checkout now. Still won't load. D;
    Got to keep reloading the page. At least that worked for me and finally got through
    (1)

  9. #9
    Player
    sarehptar's Avatar
    Join Date
    Mar 2014
    Posts
    576
    Character
    Yehn'zi Panipahr
    World
    Coeurl
    Main Class
    Dark Knight Lv 90
    Quote Originally Posted by Mattia View Post
    Got to keep reloading the page. At least that worked for me and finally got through
    Made it through to step 2 just after my last post but now the states/cities won't load. Refreshing as often as the page will load. DDD;
    (1)

  10. 03-17-2015 04:04 AM

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