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  1. #1
    Player
    schala99's Avatar
    Join Date
    Aug 2011
    Posts
    5
    Character
    Wuzee Rumscroll
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50

    Crash: Could not detect DirectX device.

    Details:
    While playing the game I will randomly get a crash, where the game freezes or a moment, then closes out and it says "Could not detect DirectX display device." My display doesn't shut down or show any errors and my graphics card shows no errors or faults. However, the crash only occurs while I am running, and seem to be triggered by me changing direction.

    Steps:
    After it crashed, the game closed with a box that came up that said "Could not detect DirectX display device."

    Date & Time:
    It occured at 11:35 PM & 7:24 PM. It has happened several other times in the last 48 hours (I just started playing the game). I am in the same time zone as Tokyo.

    Frequency:
    Regularly, but not predictable. No clear pattern of "why".


    Platform:
    Windows 7 64-bit Laptop
    Intel Core i7 CPU Q70 1.73 GHz
    4084 MB Physical Memory
    2047 MB Virtual Memory
    DirectX Version: DirectX 11

    PC Manufacturer & Model Number:
    Toshiba Qosmio X505-Q887

    Operating System:
    Windows 7 Home Edition, Service Pack 1

    Graphics Card:
    NVidia GeForce GTS 360M, Driver Version 8.17.0012.7533

    ISP:
    Public Network

    Type of Internet Connection:
    WiFi
    (0)

  2. #2
    Player
    Shift's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    86
    Character
    Shift Solari
    World
    Diabolos
    Main Class
    Red Mage Lv 81
    Are you running in full screen or windowed mode?

    The Direct X errors I've noticed happen when a program in Windows temporarily take focus off your game window. This is most common in full screen mode. For instance if your Instant Messenger or Antivirus application pops up an alert message from the taskbar. Also make sure you aren't accidentally bumping the Windows key on your keyboard.

    Hope this helps!
    (0)


  3. #3
    Player
    Kurai's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    109
    Character
    Kurai Kitsune
    World
    Raiden
    Main Class
    Dark Knight Lv 90
    not to sure about Nvidia cards as i use ATI on this build but there was a bug that caused this to happen. i agree with what shift is saying above, you wanna check to see if you have the latest drivers for your card as this will fix bugs with any luck^^
    (0)

  4. #4
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    If your laptop has an IGP you will have to disable Aero to play the game without that crash happening all the time.
    (0)

  5. #5
    Player
    Holland's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa ^^
    Posts
    751
    Character
    Holland Stark
    World
    Faerie
    Main Class
    Marauder Lv 24
    Quote Originally Posted by Coldfire View Post
    If your laptop has an IGP you will have to disable Aero to play the game without that crash happening all the time.
    This happens to me while in windowed mode only.

    I notice when I disable aero I can run the game windowed for a longer time, but as soon as I enter a more graphic intensive enviroment like the Black shroud it will show the error. I can play the game Full screen with all settings maxed, except AO just fine.

    I defenitely wish I could play windowed =/
    (0)

    Signature provided by grausekopf ~ Thank you ^^
    Quote Originally Posted by Hikozaemon View Post
    Thanks for the 5 ifrits canes Yoshi i can build a life raft and use them to float to another mmo.

  6. #6
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Windowed basically fries your GPU. Everyone has this problem and that's why people are so furious about the alt-tab issue.
    (0)

  7. #7
    Player
    schala99's Avatar
    Join Date
    Aug 2011
    Posts
    5
    Character
    Wuzee Rumscroll
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Coldfire View Post
    If your laptop has an IGP you will have to disable Aero to play the game without that crash happening all the time.
    I'm not sure what you mean IGP. Can you tell me how to find out if I have one?

    As to windowed/not windowed, I don't play in Windowed mode. I play Fullscreen. And no, I'm not having any popups. Today, for the first time, when it gave the error, NVidia Control Panel said that the display driver did fail.

    In other words, this moved from a game issue to a display driver issue. I just found out there is a newer version available... once it's downloaded and installed I'll update if that provides a fix.
    (0)

  8. #8
    Player
    schala99's Avatar
    Join Date
    Aug 2011
    Posts
    5
    Character
    Wuzee Rumscroll
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    I updated my graphic's card driver and the game still crashes. It doesn't give the same error message. Instead, now it just freezes up, windows says "This program stopped responding. Do you wish to close the program?" and then it closes it automatically.

    Now, my current driver is 3.8.812.0 for my NVidia card.
    (0)

  9. #9
    Player
    Tombah's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    62
    Character
    Luca Ruca
    World
    Masamune
    Main Class
    Conjurer Lv 50
    I had this bug with my GeForce card too (different model though), you should try the latest driver, it's all good for me now.
    (0)

  10. #10
    Player
    Tombah's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    62
    Character
    Luca Ruca
    World
    Masamune
    Main Class
    Conjurer Lv 50
    Your driver version sounds a little... off? I don't know if your laptop is different, it was 270-something with the DirectX bug for me, and the latest version is 280.26 for your GTS 360M, download it here:
    http://www.nvidia.com/object/noteboo...ql-driver.html
    (0)

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