Please fix the Store

[Avenger]

You forgot to leave out the part of us not getting information about them postponing until like 11 or 12 hours later. Which I'd say is even worse than shutting it down or leaving it up in a limping state. We do like our information as buyers of their products.

Oh, but I did remember to leave that part out, apparently!

So you're saying that EU went on sale 11 hours earlier (GMT) than NA (wow, really?! that's nice!) except that it also didn't work and they shut it down without any information until 11 hours had passed? I agree - that does sound bad.

I guess the people who lucked out were those who forgot about the sale and will be reminded when they get an e-mail about the time that the store will actually be fixed.

[Elkya95]

Oh, but I did remember to leave that part out, apparently!

So you're saying that EU went on sale 11 hours earlier (GMT) than NA (wow, really?! that's nice!) except that it also didn't work and they shut it down without any information until 11 hours had passed? I agree - that does sound bad.

I guess the people who lucked out were those who forgot about the sale.

So tired of this stuff I don't even know what I'm typing apparently! The updating a site a million times today really has made me tired, now this pc can rest another day.

[SinisterJointss]

Can anyone else who's order has went through verify that they got charged the complete amount??

[KremlinDusk]

Awwh, look at all the NA people complaining about a measly $20 shipping fee(which, FYI is an obvious cost of how much it would cost to ship such a large item) and all of us in EU are having to pay $192 for CE Heavensward.

You guys need to sort out your priorities..

[Escadora]

Yeah, got through the process and ordered it finally

[Nutz]

Awwh, look at all the NA people complaining about a measly $20 shipping fee(which, FYI is an obvious cost of how much it would cost to ship such a large item) and all of us in EU are having to pay $192 for CE Heavensward.

You guys need to sort out your priorities..

$20 shipping? I paid $8. With it being ordered so very far in advance I would think it should arrive on time regardless.

[Rannie]

Can anyone else who's order has went through verify that they got charged the complete amount??

I have a pending charge for the full amount on my credit card it hasn't gone through completely yet

[Elkya95]

Awwh, look at all the NA people complaining about a measly $20 shipping fee(which, FYI is an obvious cost of how much it would cost to ship such a large item) and all of us in EU are having to pay $192 for CE Heavensward.

You guys need to sort out your priorities..

Agreed, see NA people shouting in victory for beating the loading screen boss for 2 hours or so. We're still battling here! NA doing the hard mode while EU gets Extreme mode stuff here with the extra hard Extreme by adding on the stupid pricetag...

[faris]

Greetings,

While we cannot give an estimate on when the EU Square Enix Store/Boutique will become available, please be aware that it will not be going live today.

Of course, this means that pre-orders for Heavensward in the PAL territory will not be available on 16th March as previously announced, but will unfortunately be postponed. Once again, please accept our most sincere apologies.

However, as mentioned, we will make sure to update you ahead of time to let everyone know when service on the store will resume.

As long as the americans can preorder, that's all that's important, right?

Honestly, it's disgusting that you guys fix the NA site immediately, 10 hours after ours went down, and ignore us. Really disgusting.

[Kaihri]

Try the Mobile site It worked for me. Had no issues.