Please fix the Store

[Silberschwinge]

i have a question , for who payed with paypal account...

currently, my pre-order payment is listed as suspended, waiting for authorization...
is it normal? xD
It's been so long since the last time I payed with paypal >_>

it also says that the shipping address is missing,even thoug my address is associated to my card..

I had a similiar problem while trying to order my CE via PayPal. One question - have you authourized your bank account on PayPal for SEPA Direct Debit?
The case for me was that I didn't, and after I logged into my PayPal account and authorized it, I could place and pay my preorder just fine.

[Sentaq]

Same here
Payed with my credit card, checked my bank acc. 1 eur was reserved.
But no conformation that i bought the game by email or on acc purchase page is not there
I hope that when 1 eur be cleared I will have conformation

[Defteros]

I had a similiar problem while trying to order my CE via PayPal. One question - have you authourized your bank account on PayPal for SEPA Direct Debit?
The case for me was that I didn't, and after I logged into my PayPal account and authorized it, I could place and pay my preorder just fine.

I don't have a bank account linked to paypal... do I really need to put my IBAN and then authorize the direct debit? >_>

[sayafrost]

sorry about the double quote >_>

did the "1 euro" bill" got authoirzed immediatly for you?
I've contacted paypal support and they say that my problem is that SE did not took that 1 euro from my credit card, yet, apparently >_>

No problem.
I checked now with my paypall, and i have linked my card with it. so maybe is like Silberschwinge said.

I can conform that my euro was taken and I got confirmation email and early access code for heavensward.

[Silberschwinge]

I don't have a bank account linked to paypal... do I really need to put my IBAN and then authorize the direct debit? >_>

Unfortunately, I really don't know how things work on PayPal when you use a credit card, since I don't even have one.
Sry that didn't really help with your problem, I hope you'll be able to work it out somehow :c

[Nuraeil]

Can anyone answer me this:

In the live letter it was said that I only need one CE to get the items and it doesn't matter on which platform. Is that right?

Because I just preordered the physical CE and I own the Steam version ( I don't mind buying the normal version of Heavensward again ). I should get the items also on my Steam account because as far as I know the items are account bound.

[Defteros]

No problem.
I checked now with my paypall, and i have linked my card with it. so maybe is like Silberschwinge said.

I can conform that my euro was taken and I got confirmation email and early access code for heavensward.

the funny thing is that I've already received pre-order confirmation and early acces code email, lol

oooh boy, this expansion is a nightmare even before I can play it xD

[QuinceTaru]

Just wondering how much was the shipping on the CE box for EU people?

[sayafrost]

the funny thing is that I've already received pre-order confirmation and early acces code email, lol

oooh boy, this expansion is a nightmare even before I can play it xD

We will all cry on 19th.
But good luck with the paypall °_°/

[TheMunimai]

Can anyone answer me this:

In the live letter it was said that I only need one CE to get the items and it doesn't matter on which platform. Is that right?

Because I just preordered the physical CE and I own the Steam version ( I don't mind buying the normal version of Heavensward again ). I should get the items also on my Steam account because as far as I know the items are account bound.

That's correct!

The items are attached to your account in the same way , when you get a minion playing on say your ps4, if you log in on your pc later on you still have that minion.

If you order the physical CE - once the items are redeemed on the mog station they'll be attached to your account regardless of the platform and or whether you play through Steam.