Please fix the Store

[Mjollnir]

It's called Taxes, don't blame SE, SE is providing you something that they had to pay more taxes on. In order for them to make (or possibly lose money on these) is to keep the price at what it is.

Unfortunate, but true...Long live the Queen.

-Tari

Really not true. Taxes in the EU are, in places, higher than in the UK. They average the same though (around 20%).

[Kaaru]

Square Enix within the next 6 hours NEED to release a statement explaining the unjustified price for the UK market. It's one thing dropping this cost on us and it's another to leave us all in the dark looking down the sofa for some spare change to warrant even trying to buy this thing. All we want is an explanation ... Then maybe a more realistic price

I could understand the physical CE being priced €129.99 but £129.99 is a bit of a joke considering. I find it all to highly convenient that in the UK / EUR you can only buy the game directly from SE and the price is dramatically increased, the marketing scheme here is real. I fully agree with the above, SE need to give out some kind of statement even if it's a blank "No, the price will not be changed", anything is better than leaving people wondering.

[TheMunimai]

Bloody hell! people need to stop complaining.

Thanks for the update! Much appreciated, I know it couldnt have been difficult under all the time constraints! many thanks team!

[Toeol]

Everyone should just spam the EU twitter account asking about the £ price. Seems they monitor that more than this thread.

and have replied several times saying "we cant discuss it here"

[Agito-kun]

Finally some information! I'm also happy about the time for the physical CE since it feels pretty fair for the majority.


Will the boxed CE also be available in the German and French store this time? It was not up yesterday morning before the store crashed.

Also, is there any information how limited the physical CE is? Is it within a 4 digit or 5 digit number? I want one really bad but I'm worried the store might be overloaded again tomorrow morning so that it might be tough to actually place the order very fast.

[BreathlessTao]

Everyone should just spam the EU twitter account asking about the £ price. Seems they monitor that more than this thread.

And they've already stated, several times, that they can't (won't, whichever - irrelevant) say anything about it there. And even here it's not much more likely. They already have more than enough to deal with now; I understand the outrage and am just as shocked about it, but spamming them won't help. They do see the issue here as well, if/when they're ready to comment on it, I'm sure they will (but I suppose it is unlikely, they aren't obligated to explain their business decisions). Shady and unjust, from our point of view, yes. They're already aware that nobody likes it. That's all we can do, really, save for voting with our wallets.

Will the boxed CE also be available in the German and French store this time? It was not up yesterday morning before the store crashed.

Also, is there any information how limited the physical CE is? Is it within a 4 digit or 5 digit number? I want one really bad but I'm worried the store might be overloaded again tomorrow morning so that it might be tough to actually place the order very fast.

If they haven't put up a banner for it (unlikely, what with being busy to actually fix what was broken), just use the search box - that's how we did it yesterday. Odd, but that's how it was. And no info on how limited it is, as far as I'm aware.

[Taoquitok]

Everyone should just spam the EU twitter account asking about the £ price. Seems they monitor that more than this thread.

Agreed. I'm going to periodically query them whether I can register a CE bought in euros on my account. Even if the £ price is a good 50 euros more, if I can just import a euros version I'm going to do it that way.

https://twitter.com/Jenova944/status/577812704058040321

[Jamein]

If the price was a mistake, they would have said something by now. So it is safe to say the UK version is £129.

As for people asking for the reason behind this, you will not get a reason, because the reason is simply 'thats what we can sell it at and people will buy it'. SE's Financial/Marketing departments aren't about to show you their figures. They are going to make a hefty margin on this and that's the end of it.

So there you go. If you feel the CE is worth the price tag, go for it, if not then don't buy it. Sadly at this point there is nothing left to be done.

[ShadowHulk]

Agreed. I'm going to periodically query them whether I can register a CE bought in euros on my account. Even if the £ price is a good 50 euros more, if I can just import a euros version I'm going to do it that way.

https://twitter.com/Jenova944/status/577812704058040321

A CE bought in Euros will work on a UK(£) account. They have confirmed. The Euro store will not ship to the UK though.

[BreathlessTao]

SE need to give out some kind of statement even if it's a blank "No, the price will not be changed", anything is better than leaving people wondering.

Already sort of did that:

@SQUARE_ENIX_EU
Confirming that it is indeed £129.00.

Agreed. I'm going to periodically query them whether I can register a CE bought in euros on my account. Even if the £ price is a good 50 euros more, if I can just import a euros version I'm going to do it that way.

https://twitter.com/Jenova944/status/577812704058040321

@SQUARE_ENIX_EU
Well not really typo actually:
UK and EU codes are the same
EU/UK and US codes are not.

Scroll a little and read back, they've answered a lot of questions in the past few hours.