Please fix the Store

[Yrusama]

The EU site is the one we are talking about

Ah, thanks. Here's hoping it's working for all of us soon. I hope SE knows that we bombard them this much because we care. I'm more than happy to throw down my money, even if I can't really afford it. My Shadow Lord is getting lonely on my dresser.

[Ecks007]

Well it's Monday the 16th, and nobody has the PC CE for Heavensward available. I checked with my local GameStop and the GS official website, neither of which have it available. I was told to "Check back tomorrow to see if the system updated." Yeah.. well I'm pretty sure we were all told by SE that it would be available for purchase today.

So I decided to check the SE store, and nope... not available there either. No CE whatsoever.

What gives?

Added: I'm NA by the way.

[Edana]

...XD I already went out to get some coffee from our local coffee shop a couple hours ago! Even though I spilled a little on my [new] pants in the car >.<; Bad day, it seems. My suggestion: get some coffee @_@

I wish I had a coffee shop nearby as I'd get a nice frappe but it looks like hot black coffee it is for me.

[MisakiFushimiiii]

OMG! I woke up at 6 today for this preorder
and now i hv even back from my work
and they still hvnt fixed the website yet!
r we gonna be even later than the NA site to get the preorder?!!!
even tell me roughly when u guys can fix it plzzzzzzzzzzzzzzzzzzzzz
ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

[Ecks007]

OMG! I woke up at 6 today for this preorder
and now i hv even back from my work
and they still hvnt fixed the website yet!
r we gonna be even later than the NA site to get the preorder?!!!
even tell me roughly when u guys can fix it plzzzzzzzzzzzzzzzzzzzzz
ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Don't worry, it's not available on the NA website either.

[Mayoyama]

I'm sorry I kept you waiting. The following applies to the EU: for the time being the boxed CE version will only be available on the Square Enix Store.

While you are fixing the store... PLEASE PLEASE PLEASE ADD AUS/NZ to the list of countries the EU store ships to.... I DON'T care if I have to pay additional postage costs.. or that it may take longer to reach me... just being able to purchase items from that store would alleviate a lot of the aggravation felt by oceanic players right now over the CE box being online SE store only.

As a long time Australian customer of SE (console games, 6yrs of FFXI, heading to 2yrs of XIV), I am tired of being given the shaft simply because I live in an oceanic country rather than in USA or Europe... it's bad enough we have to pay in euros instead of AUD/NZD

And, I know there is an AU SE store, but that sells ONLY DIGITAL DOWNLOADS.... Please give us access to the online store only items from the EU store...

[MisakiFushimiiii]

Don't worry, it's not available on the NA website either.

i m regretful now!
should buy jap version at the beginning!
i guess this english ppl not fully woke up yet at the start of a week!= m =

[Darkstride]

Well it's Monday the 16th, and nobody has the PC CE for Heavensward available. I checked with my local GameStop and the GS official website, neither of which have it available. I was told to "Check back tomorrow to see if the system updated." Yeah.. well I'm pretty sure we were all told by SE that it would be available for purchase today.

So I decided to check the SE store, and nope... not available there either. No CE whatsoever.

What gives?

Added: I'm NA by the way.

Pretty sure it always had a start time of 11am PST, which is why it isn't up yet.

[HitsuMaruku]

However, please note that at the moment the Square Enix store is the only place where you can preorder the Mac version of the game (in EU).

Does this also apply to the Mac Version for NA? I was unable to find it on the NA SE store, the Mac App Store or Amazon.com.

[Geesus]

Well it's Monday the 16th, and nobody has the PC CE for Heavensward available. I checked with my local GameStop and the GS official website, neither of which have it available. I was told to "Check back tomorrow to see if the system updated." Yeah.. well I'm pretty sure we were all told by SE that it would be available for purchase today.

So I decided to check the SE store, and nope... not available there either. No CE whatsoever.

What gives?

Added: I'm NA by the way.

Because as stated in the live letter and an email you should have received, it doesn't go on sale for the NA till 11am PDT.