Please fix the Store

[Vvardenmarrn]

I don't understand why you think this.
Currently the physical CE is only available to Pre-order on the SE store (or would be if it worked).
Nothing is mentioned about not being available for early access

[Delsus]

I'm sorry I kept you waiting. The following applies to the EU: for the time being the boxed CE version will only be available on the Square Enix Store.

Well shame for SE then, monopolising the boxed CE to ensure they can charge us well over the odds compared to everywhere else, looks like I'll only be getting digital CE unless you fix your GBP price making it fairer.

[Craiger]

Well shame for SE then, monopolising the boxed CE to ensure they can charge us well over the odds compared to everywhere else, looks like I'll only be getting digital CE unless you fix your GBP price making it fairer.

It's their game... Other retailers aren't allowed to compete with them anyways

[Meridian]

Is it wrong to be expecting some kind of official update on the situation about now? It's been a pretty long time since we last heard anything.

[BreathlessTao]

I'm sorry I kept you waiting. The following applies to the EU: for the time being the boxed CE version will only be available on the Square Enix Store.

Well, that's quite beautiful. Considering I've already spent half the day sitting here and the damn thing still doesn't work. Would have said I'm one of the luckier ones who could be here all this time, but seeing how whatever issue there has been can't be fixed in a time that is humane, I'm not saying it - have to leave in about an hour and a half, and so far nothing indicates I will be lucky at the end of the day.

But of course the Japanese store got it sold out without any issues (at least I've not heard of one). I don't wanna be rude, but you guys really should hire some competent experts when it comes to coding, because it doesn't seem like you have such, not over here in the EU department anyway.


Also for those of you who worry about early access. Please read.

Pre-order Codes
Pre-ordering from a retail store (North America)
When pre-ordering a physical version of the game from a retail store such as GameStop and Best Buy, a pre-order code will be printed onto your receipt. Please save this code as you will input this into the special FFXIV: Heavensward Pre-Order Site. (Instructions to follow below.)

Pre-ordering from a physical store (PAL)
When pre-ordering a boxed version of the game from a physical store such as Game or Micromania, you will receive your pre-order code printed on a leaflet. Please save this code as you will need to input this into the special FFXIV: Heavensward Pre-Order Site. (Instructions to follow below.)

Pre-ordering from an online store (North America)
When purchasing from the SQUARE ENIX Online Store, your store account will host your pre-order code on your account page along with instructions on redeeming it. Other stores, such as Amazon, will email your pre-order code to you. Codes for purchases completed on the SQUARE ENIX Online Store will be available right away; however, retailers may need some time to implement pre-order codes, so it may take a few extra days for them to be sent out when pre-orders begin. Going forward, however, you will be able to receive codes immediately.

Pre-ordering from an online store (box and download) and SQUARE ENIX Boutique * (Boxed version only) (PAL)
When purchasing from an online store such as Amazon or ordering a boxed version from the SQUARE ENIX Boutique, a pre-order code will be emailed to you **.
* SQUARE ENIX Boutique is the Square Enix online store in France.
**Dispatch dates for emails may differ by country and retailer.

Pre-ordering from digital download sites, SQUARE ENIX Store or SQUARE ENIX Boutique (Download version only) (PAL)
When pre-ordering from the SQUARE ENIX Store or digital download sites such as GreenManGaming and HumbleBundle, you will receive an Early Access code. An Early Access code will be emailed to you, but cannot be registered on the Mog Station until closer to the launch of FINAL FANTASY XIV: Heavensward on June 23, 2015. You will receive an email notifying you when your code can be redeemed.

It's a bit jumbled, but considering everything else, I'd say it's safe to assume that one of these applies to PAL/boxed/online, regardless of your region or the actual store.

[Riamu]

Can we get some kind of official comment on the uk/eu pricing? Are you seriously expecting us to pay more then us/jp price In terms of exchange prices?

[Stuart444]

I don't understand why you think this.
Currently the physical CE is only available to Pre-order on the SE store (or would be if it worked).
Nothing is mentioned about not being available for early access

Pre-order codes are needed for early access aren't they?

I had to go look this up from the stream but here:



**Excludes pre-orders (etc etc) section, the second red line. That implies we won't get the codes needed for early access

[dark494]

Pre-order codes are needed for early access aren't they?

I had to go look this up from the stream but here:
**Excludes pre-orders (etc etc) section, the second red line. That implies we won't get the codes needed for early access

Read.

/10char

[Edana]

Can we get some kind of official comment on the uk/eu pricing? Are you seriously expecting us to pay more then us/jp price In terms of exchange prices?

I take this from my friend who got a screen shot before the site went down.

[Seif]

So why exactly are people freaking out over this? The product doesn't come out for another 3 MONTHS and THE PRODUCT IS MADE BY SQUARE ENIX.

Do you seriously think they're going to run out? They'll just make more as the collector's edition is their cash cow.

Type-0 CE sold all of it's batch and was never reprinted so... smart money says ce is limited.