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  1. #1
    Community Rep Sasunaich's Avatar
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    Hello everyone,

    As some of you have already noticed we are currently experiencing technical issues with the European Square Enix store. Please rest assured that we are investigating the issue and will let you know as soon as the problem has been addressed. We sincerely apologize for any inconvenience caused and thank you for your patience and understanding.
    (6)

  2. #2
    Player
    DracotheDragon's Avatar
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    Aug 2013
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    Asuka Kiyomi
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    Balmung
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    Pictomancer Lv 100
    Quote Originally Posted by Sasunaich View Post
    Hello everyone,

    As some of you have already noticed we are currently experiencing technical issues with the European Square Enix store. Please rest assured that we are investigating the issue and will let you know as soon as the problem has been addressed. We sincerely apologize for any inconvenience caused and thank you for your patience and understanding.

    i just hope the CE box for ps4 isn't "limited" on the store, if it is i aint even going to see the game :C
    (0)

    Sometimes you just got to have Some fun

  3. #3
    Player
    Seraphyna's Avatar
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    Aug 2013
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    Sianne Rose
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    Cactuar
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    Paladin Lv 31
    Quote Originally Posted by Sasunaich View Post
    Hello everyone,

    As some of you have already noticed we are currently experiencing technical issues with the European Square Enix store. Please rest assured that we are investigating the issue and will let you know as soon as the problem has been addressed. We sincerely apologize for any inconvenience caused and thank you for your patience and understanding.
    I'm sorry but that does nothing to address the region blocks that have been imposed on your sites.
    (1)

  4. #4
    Player
    Yshnal's Avatar
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    Sep 2013
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    Ul'dah
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    Nera Mistdancer
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    Omega
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    Paladin Lv 100
    Quote Originally Posted by Sasunaich View Post
    Hello everyone,

    As some of you have already noticed we are currently experiencing technical issues with the European Square Enix store. Please rest assured that we are investigating the issue and will let you know as soon as the problem has been addressed. We sincerely apologize for any inconvenience caused and thank you for your patience and understanding.
    Could you at least confirm if other european retailers will have it, please? We got a confirmation for the NA, but not for us.
    (1)

  5. #5
    Community Rep Sasunaich's Avatar
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    Good morning Yshnal,

    Quote Originally Posted by Yshnal View Post
    Could you at least confirm if other european retailers will have it, please? We got a confirmation for the NA, but not for us.
    I don't know which country you live in but other EU retailers will have the game available. I suggest you contact your favorite retailer to get information on the exact time they start to accept preorders.

    However, please note that at the moment the Square Enix store is the only place where you can preorder the Mac version of the game (in EU).
    (4)

  6. #6
    Player
    Fluffle_Kamei's Avatar
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    Jun 2014
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    Asuna Kamei
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    Pandaemonium
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    Gladiator Lv 50
    Quote Originally Posted by Sasunaich View Post
    Good morning Ishnal,



    I don't know which country you live in but other EU retailers will have the game available. I suggest you contact your favorite retailer to get information on the exact time they start to accept preorders.

    However, please note that at the moment the Square Enix store is the only place where you can preorder the Mac version of the game.
    I have phoned GAME, Grainger Games, Amazon and a few other retailers in the UK and none have any info on Heavensward nor have heard of it. Hell, some guy in GAME tried making me preorder XV adamant that was the expansion for XIV.
    (2)

  7. #7
    Player
    Miitan's Avatar
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    Aug 2013
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    Puchichi Puchi
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    Odin
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    Marauder Lv 60
    Quote Originally Posted by Fluffle_Kamei View Post
    I have phoned GAME, Grainger Games, Amazon and a few other retailers in the UK and none have any info on Heavensward nor have heard of it. Hell, some guy in GAME tried making me preorder XV adamant that was the expansion for XIV.
    People in GAME are not known for their knowledge of the games market. :3
    (1)

  8. #8
    Player
    Fluffle_Kamei's Avatar
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    Jun 2014
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    Asuna Kamei
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    Pandaemonium
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    Gladiator Lv 50
    Quote Originally Posted by Miitan View Post
    People in GAME are not known for their knowledge of the games market. :3
    I know, the guy wouldn't back down when i said he was wrong. He just said "Sorry, i am positive this is the game you need" Then proceeded to help someone else.
    (0)

  9. #9
    Player
    ShadowHulk's Avatar
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    Aug 2013
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    Shadow Hulk
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    Ragnarok
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    Gladiator Lv 50
    Quote Originally Posted by Fluffle_Kamei View Post
    I have phoned GAME, Grainger Games, Amazon and a few other retailers in the UK and none have any info on Heavensward nor have heard of it. Hell, some guy in GAME tried making me preorder XV adamant that was the expansion for XIV.
    Also tried GAME this morning, they said they have no release information.
    (0)

  10. #10
    Player
    Fluffle_Kamei's Avatar
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    Jun 2014
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    Asuna Kamei
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    Pandaemonium
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    Makes no sense considering they are the only real big game store in the UK.
    (2)

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