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  1. 03-18-2015 05:11 PM

  2. #2
    Player
    DarthSanguine's Avatar
    Join Date
    May 2014
    Location
    Ul'dah
    Posts
    241
    Character
    Alexius Scott
    World
    Ragnarok
    Main Class
    Dark Knight Lv 70
    Clicked 'pay now' and nothing happened, what should I do?
    (0)

  3. #3
    Player
    AestaValis's Avatar
    Join Date
    Dec 2011
    Location
    Limsa Lominsa
    Posts
    20
    Character
    Aesta Valis
    World
    Sargatanas
    Main Class
    Summoner Lv 51
    Quote Originally Posted by DarthSanguine View Post
    Clicked 'pay now' and nothing happened, what should I do?
    Select the payment type from the bottom of the page, then it will highlight the Pay Now button.
    (0)

  4. #4
    Player
    DarthSanguine's Avatar
    Join Date
    May 2014
    Location
    Ul'dah
    Posts
    241
    Character
    Alexius Scott
    World
    Ragnarok
    Main Class
    Dark Knight Lv 70
    Quote Originally Posted by AestaValis View Post
    Select the payment type from the bottom of the page, then it will highlight the Pay Now button.
    Yeah, thats what I did. Nothing happened.
    (0)

  5. #5
    Player
    Crosly's Avatar
    Join Date
    Apr 2011
    Posts
    81
    Character
    Crosly Xiv
    World
    Phantom
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Zebyxus View Post
    The early access codes will be sent in another email, but they are inactive for now as SE hasn't brought that system online yet. We'll all get emailed when we can use the codes.
    I'm concerned as I ordered 2 copies because I have 2 FFXIV accounts but only received 1 code in my email. Surely I should have received 2 codes for ordering 2 copies.
    Twitter replied and couldn't answer my question so I have sent off an email to support and maybe someone on here can clear this up too.
    (0)

  6. #6
    Player
    Zebyxus's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    158
    Character
    Zebyxus Starshadow
    World
    Adamantoise
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Crosly View Post
    <snip>
    I'd be keeping an eye on your email to see if the codes weren't delayed, but right now I think Customer Service will be swamped so don't expect a really quick reply.

    That aside: SE, once again, when are you going to let Australia buy the physical editions? We can't go through your website, and one of our biggest game retailers has fingered SE as the reason they can't do pre-orders yet as "They've yet to let us know the versions and numbers we can sell" (direct quote from the person I spoke to). It really isn't fair when you've got a nation full of eager players who will feel left out because they have to take the risk on the open internet trying to get something that you've been saying they can get through you, but thanks to your store software, we can't even see.
    (0)

  7. #7
    Player
    Defteros's Avatar
    Join Date
    Jan 2014
    Location
    Italy
    Posts
    518
    Character
    Derek Hale
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 80
    i have a question , for who payed with paypal account...

    currently, my pre-order payment is listed as suspended, waiting for authorization...
    is it normal? xD
    It's been so long since the last time I payed with paypal >_>

    it also says that the shipping address is missing,even thoug my address is associated to my card..
    (0)
    Did you see my badge? I'm a professional!

  8. #8
    Player

    Join Date
    Mar 2014
    Location
    Ul'dah
    Posts
    266
    Quote Originally Posted by Defteros View Post
    i have a question , for who payed with paypal account...

    currently, my pre-order payment is listed as suspended, waiting for authorization...
    is it normal? xD
    It's been so long since the last time I payed with paypal >_>

    it also says that the shipping address is missing,even thoug my address is associated to my card..
    Strange I payed with paypal, because my credit card is an idiot, so I do it with that. And it went without problem. I placed the order. I think you have to add your address manually again in SE store (I added it before i went to pay)
    (0)
    ~*~

  9. #9
    Player
    Defteros's Avatar
    Join Date
    Jan 2014
    Location
    Italy
    Posts
    518
    Character
    Derek Hale
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 80
    Quote Originally Posted by sayafrost View Post
    Strange I payed with paypal, because my credit card is an idiot, so I do it with that. And it went without problem. I placed the order. I think you have to add your address manually again in SE store (I added it before i went to pay)
    my address is already linked in my SE account... strange o_o
    (0)
    Did you see my badge? I'm a professional!

  10. #10
    Player
    Defteros's Avatar
    Join Date
    Jan 2014
    Location
    Italy
    Posts
    518
    Character
    Derek Hale
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 80
    Quote Originally Posted by sayafrost View Post
    Strange I payed with paypal, because my credit card is an idiot, so I do it with that. And it went without problem. I placed the order. I think you have to add your address manually again in SE store (I added it before i went to pay)
    sorry about the double quote >_>

    did the "1 euro" bill" got authoirzed immediatly for you?
    I've contacted paypal support and they say that my problem is that SE did not took that 1 euro from my credit card, yet, apparently >_>
    (0)
    Did you see my badge? I'm a professional!

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