Hello.

I am an Australian living in Japan. My Square Enix account and FFXIV account are both PAL region. Due to my location, importing a physical copy is not something I'm interested in doing. Instead, I was looking to purchase a digital collectors edition from the EU Square Enix store.

To my surprise, the website is region locked and doesn't service IP addresses outside of the PAL domain.

This is a very big problem as I can imagine I am not the only person who has this situation at hand.

What can be done about this? I want to play Heavensward but there's no real way for me to participate if the game is unavailable for purchase.

Extra information: Websites such as Amazon.co.uk, greenmangaming among others also use the same region locking as the SE store. I think we need an exception for this.