Quote Originally Posted by Dillia View Post
First of all, don't bump your threads, it is unnecessary and in bad form. Secondly, this is the Technical Support sub-forum. It is for assitance with computer and system issues, not internal game issues. You may want to try the bug-report sub-forum. Also, don't expect anything to be done in a matter of hours from a forum post of a single players issue. Contacting a GM in game may be a faster solution.

And coming from someone who works in customer service, let me give you a piece of advise. Drop the attitude. When someone calls me with an attitude of self-importance and entitlement I go exactly by the book and get them off my phone as soon as possible, but when someone calls me and is polite, conversational, and explains their problem without machismo, I will go out of my way to find a way to help them, even if its not technicaly "my job" to do something about it. Yes, you have spent a lot of money on their product. Guess who else did? Everybody else here. That does not make you or your problem any more important than the next persons.
Got exactly the same problem here with the reservation not allowing me to transfer, i submitted a bug report and it just got filed off as not a bug, with no reason or work around on it, its not self importing attitude, its frustrating when you go to do something and find a 60ft high wall in front of you and a piece of string dangling down telling you to climb