Constant AppCrash error

[lamak251]

I run the game on Windows 8 (but also can switch to W7) and constantly get this Appcrash error after like 4-5 mins in game(or get dc after log in).Need a solution how can i deal with this stuff becouse it starts to make me really mad.

Имя события проблемы: APPCRASH
Имя приложения: ffxiv.exe
Версия приложения: 1.0.0.0
Отметка времени приложения: 54f4ae94
Имя модуля с ошибкой: ffxiv.exe
Версия модуля с ошибкой: 1.0.0.0
Отметка времени модуля с ошибкой: 54f4ae94
Код исключения: c0000005
Смещение исключения: 00c39ede
Версия ОС: 6.3.9600.2.0.0.256.48
Код языка: 1049
Дополнительные сведения 1: 5861
Дополнительные сведения 2: 5861822e1919d7c014bbb064c64908b2
Дополнительные сведения 3: dba6
Дополнительные сведения 4: dba6f3f51243e7af8337f6bced10f1a2

[lamak251]

Still no answer to my question...well i didn't expect much from SE TS.Game is good its the 1st game i have seen so much problems/bugs/lags and ofc. gold sellers. Well then i presume i need to cancel my sub if no one gonna help resolve my problem.

P.S. Yes i know than no 1 gonna miss me so dont need to say it.

[Procyon_Lotor]

You should try going to the main site, finalfantasyxiv.com, choose your region and then click on the far right tab that says Help & Support, or whatever it does say in your native language. Somewhere in there will be a link to the customer support area where you can ask a question of the support staff. They'll be able to better help you.