Quote Originally Posted by ArgyleDawnwhisper View Post
I understand that you are upset, heck we all are. But as someone who works customer service... We as service agents do not really get "all" the information and are literally advised to say we will forward it. =[ I wouldn't nail the blame on the support reps as they are just the middle man.
I know I been in CS also. why i was not as mean As i would have liked to b and blames management never them