Stuck on loading screen (Leviathan)

[VivianIvy]

/ac "Realm Reborn Red"

[Ariadnea]

I just logged in to hyperion and they have announced that levi is down

[Ronove]

http://na.finalfantasyxiv.com/lodest...76b2dd37984ed3 yay acknowledgement.

[Culfinrandir]

It's not server congestion, it's a problem with the connection between the open world and the instance & housing servers. The connection may be physical or software, as SE don't give out that information we don't know. They may even be in the same physical system (computer if you will) but simply aren't talking to each other.

To explain it in a simple way:

1)When you input your login details you connect with the LOGIN server;
2)LOGIN server allows you to select DATA CENTRE server & connects you to that;
3)DATA CENTRE pulls up your characters on that set of worlds. You choose one and connect to the WORLD (Leviathan in our case), INSTANCE (dungeons etc) or HOUSING servers;
4)When you move from INSTANCE or HOUSING into the WORLD a connection is formed and vice versa.

In the situation we're having every server is allowing us to connect except WORLD, where the open world of Leviathan is (cities, areas, mobs). It's an inter-server issue. We can connect to all other WORLD servers except Leviathan. Only that server is having an issue.

NB: I use the term server but it could also be a service depending on if it's a hardware or software solution.

[Nightshade1]

Incorrect. See my explanation above. There is a connect problem, or port problem as you put it, but it isn't congestion related at all. The issue is more along the lines of the port/connection not being able to be made by anyone rather than there being too many at once.

I picture it like a Korean (the Housing servers) is trying to talk to a Russian (the World servers), and since the Russian cant understand the Korean he just ignores him.

[Shakespeare]

http://na.finalfantasyxiv.com/lodest...76b2dd37984ed3
Oh good, they are actually listening to us now.

[Caius_Lestrange]

Yay! after 13 pages of threads we get a voice lol

[SoAyame]

Yea its been like this since 9am. I was at my house and i was like lets go do hunts and got stuck in loading screen loop only 9 more alex....novus....

[GaidenDensetsu]

If they seriously try to say its ALL of our internet connections that's BS. I have tried on 5 different wireless hotspot devices from Verizon and even connected to the network here at work (which is defiantly not down) and still nothing. Get it together SE and stop trying to pass the blame to us.

[Culfinrandir]

There's currently 83 people online in Leviathan. They are all in The Goblet, Mist or Lavender Beds. ALL OF THEM.