Stuck on loading screen (Leviathan)

[Caius_Lestrange]

Yes other character on other servers works just fine...

[Ariadnea]

I have Brighthouse Echo. No problems other than loading on Levi. Was working fine yesterday.

[DirtyTalk]

I will post convo soon yet again they r idiots blaming ISP I will not b posting any of my private hinfo only thing i will b removing

[Seaverin]

Cant really think of any cause other Server congestion or DDosing. Being stuck in a loading screen simply tells you that. Their server is too congested to fullfill your port request in order to enter "x" zone you want to port to in game. Alot of people must have sub after that free login week, but they didn't realized about the population and the congestion it will bring on the server.

[Ronove]

Cant really think of any cause other Server congestion or DDosing. Being stuck in a loading screen simply tells you that. Their server is too congested to fullfill your port request in order to enter "x" zone you want to port to in game. Alot of people must have sub after that free login week, but they didn't realized about the population and the congestion it will bring on the server.

How is it server congestion though if there are less than 100 people online (according to some posts here)?

Yeah, loaded on my alt (who is in a housing ward!), and according to the player search there are 87 people online (not counting any in dungeons).

[Seaverin]

How is it server congestion though if there are less than 100 people online (according to some posts here)?

Yeah, loaded on my alt (who is in a housing ward!), and according to the player search there are 87 people online (not counting any in dungeons).

coz the moment you are placed in the data center login, that some people here experienced, you are placed in a queue. That's an indication, 2. being stuck in loading screen also tell you this. I dunno if you know anything about networking but being stuck while loading is already a port problem.

[DirtyTalk]

there was the wonder convo consisting of no support and no ability beyond we will forward the issue

[RhapsodyElsmeth]

If it helps anyone gather data, I'm with Cox Communications, but....it's not an issue on our end. I have done all the suggested steps (prior to talking with support, and after just for good measure). I reset my internet. On the character screen, my connection status is good. I have created another character on a different server to see if it was the download itself that had somehow gone corrupt. Nope, other servers are peachy. I even shut down my PS4 for a bit and rebooted it. I have done every single standard IT fix-it method, and nothing worked.

Obviously it's an issue on SE's end. I work in a similar field as support. Half the people there don't ACTUALLY know what they're doing. They give standard responses and go to their supervisor if they need more detailed information. These people's jobs are to keep people's heads cooled. It would be massive if they at least put a notice that they are AWARE of an issue on their part and are looking into it. But right now, the best they have is "We fixed it 3+ hours ago". That's not good enough for a game that requires a subscription to play.

[KageSama]

Tried to logging again after a few hours still nothing. My subscription comes up for renewal in three days as well. Pretty bad timing SE.

[Lilyanna]

Tried to logging again after a few hours still nothing. My subscription comes up for renewal in three days as well. Pretty bad timing SE.

lol, same. I have been thinking about going back to previous MMO I've played ... ESP now since they wont even acknowledge that there is a problem when there clearly is one.