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  1. 03-13-2015 12:34 AM #1
    Waeksyn
    Player
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    Aug 2013
    Posts
    584
    Character
    Waekswys Styrmwyn
    World
    Leviathan
    Main Class
    Bard Lv 60

    Lack of Information from SE for server issues

    Leviathan was having issues early this morning. According to the official notice, It was fixed at 5:43 AM PDT.

    Trying to log in this morning (after things have been "fixed"), I see the "server is full message" then get stuck at the loading screen for Coerthas.

    I understand that there can sometimes be technical difficulties. However, if things are screwed up, what's wrong with updating the notification? "We are aware of issues and are troubleshooting". SE seems to only provide a notification once they have completed an activity and never to acknowledge when there is something currently going on.
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  2. 03-13-2015 12:58 AM #2
    Shug
    Player
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    Aug 2013
    Location
    Gridania
    Posts
    326
    Character
    Mimmoki Moki
    World
    Brynhildr
    Main Class
    Dark Knight Lv 80
    Especially since they say it's resolved, and clearly isn't, have 2 pages of reports in the tech support thread, and don't even acknowledge it.
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  3. 03-13-2015 01:03 AM #3
    Maero
    Player
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    Sep 2013
    Location
    Gridania
    Posts
    4,781
    Character
    I'shtola Maqa
    World
    Leviathan
    Main Class
    Dancer Lv 90
    Yeah i got dc'ed during a raid yesterday and could not get back on.
    Sorry btw Shug, i truly was unable to get back on..
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  4. 03-13-2015 01:24 AM #4
    Yurimi
    Player
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    Apr 2012
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    661
    Character
    Nixi Sarcia
    World
    Leviathan
    Main Class
    Astrologian Lv 70
    been sitting here at the now loading screen for 15mins for the 6th or 7th time relogged completely a few times always the same it will not load. looked at the lodestoine it claims it was fixed... clearly it has not.
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  5. 03-13-2015 01:27 AM #5
    OMEGA_HACK
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    Mar 2011
    Location
    Gridania
    Posts
    1,260
    Character
    Altrage A'uli
    World
    Zalera
    Main Class
    Lancer Lv 90
    Same boat, Leviathan Server...not letting me log into my character. Stuck in the loading screen...one in South Shroud, one in Old Gridania.
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  6. 03-13-2015 01:31 AM #6
    Yurimi
    Player
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    Join Date
    Apr 2012
    Posts
    661
    Character
    Nixi Sarcia
    World
    Leviathan
    Main Class
    Astrologian Lv 70
    Golden Saucer, Old Gridania, Uldah - Steps of Nald, Mor Dhona, none of my characters can log in for any of the areas they are in
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  7. 03-13-2015 02:02 AM #7
    Seiryuukishi
    Player
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    Sep 2013
    Location
    Limsa Lominsa
    Posts
    297
    Character
    Helios Etoilefilante
    World
    Leviathan
    Main Class
    Paladin Lv 90
    I can't say for certain if I can login as I am at work currently about to head to doctor's appointment. I will see when I get home though.
    (0)
    Again I saw that under the sun the race is not to the swift, nor the battle to the strong, nor bread to the wise, nor riches to the intelligent, nor favor to those with knowledge, but time and chance happen to them all.
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  8. 03-13-2015 03:05 AM #8
    Waeksyn
    Player
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    Aug 2013
    Posts
    584
    Character
    Waekswys Styrmwyn
    World
    Leviathan
    Main Class
    Bard Lv 60
    So, there is a thread with many pages of people who are unable to log in to Leviathan. The only place that works is housing districts. This was confirmed by someone in a housing area that did a search and found only 80 some people on the world - ALL in housing areas. Despite this, service call techs were insisting that the issue is due to players' network configuration and were told to contact their ISP.

    7 hours later, SE have finally updated their issues notification to admit that there is a problem with Leviathan.

    Seems there needs to be some "continuous improvement" done in the support department.
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