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  1. 03-11-2015 07:23 PM #1
    MikaBee
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    Dec 2014
    Posts
    6
    Character
    Mika Bee
    World
    Phoenix
    Main Class
    Black Mage Lv 60

    A support does not respond within 2 days ...

    My friend 2 days can not get into the game. The launcher does not accept one time password. During this time, he wrote several letters to a support SE. Neither one of them he has not received a response.
    Much to ask to community manager, if possible, a support hasten to answer. 2 days standby and the inability to enter the game - it is a very long time.
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  2. 03-12-2015 12:38 AM #2
    Lexia
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Have you tried contacting them through chat or phone?
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  3. 03-12-2015 12:58 AM #3
    MikaBee
    Player
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    Join Date
    Dec 2014
    Posts
    6
    Character
    Mika Bee
    World
    Phoenix
    Main Class
    Black Mage Lv 60
    Chat they are not currently available and as 2 days.
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  4. 03-12-2015 07:27 AM #4
    Lexia
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Chat and their phone systems are available Monday-friday 9am-6pm Pacific Time which as of this message being posted they still open for another 2 1/2 hours. If you need your security token unlinked email support will not help you with that only phone or chat will do that.
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