Heavensward CE preorders not being released in AUS???

[Mayoyama]

Never mind... scratch that....

I just phoned EB customer support and they said they still have no information about whether there are to be any preorder codes at all to be provided because the AU buyers are still in negotiations....

What maddens me the most is that SE has known for months about preorders, release dates etc, and yet did not bother to coordinate with vendors ahead of time to ensure that the confusion expressed over the past week could be mostly avoided.... It should not have taken over 40 dev rep reply posts to threads full of confusion and panic before the information in the FAQ was readily available, and it should not be the case where people, such as AUS/NZ players, are still left in the dark, with no idea as to when all this BS will be finally sorted out.

All I want is to be confident that I have successfully preordered a proper copy of Heavensward, that I have my preorder code, and all I need to do is to wait for the preorder cod entry site to go live..

Instead I have a tentative preorder on a ARR+HW copy of the game with a company that is using this as a "placeholder" item in their system because a week after preorders started they still have little to no information on pricing, preorder codes or whether EB games will even be stocking the CE collection at all....

It is so frustrating being told on these forums by reps one thing, and then the actual retailer contradicting everything