Heavensward CE preorders not being released in AUS???

[Neenernina]

Aus player here. I called up EBGames Customer Contact Centre (133930) earlier in the day and spoke to a representative inquiring about CE preorders. While he did confirm it currently isnt on their systems AT THE MOMENT, he said he had called their procurement team who then relayed to me that they were attempting to gain information about the purchase from the vendor (SE) and advised me to either await official news from EB regarding the preorder or keep calling back every so often for news. He seemed optimistic that we will receive it because we received the 2.0 Collectors Edition, whats to stop us from receiving the Heavensward one?

[Zofis]

Aus player here. I called up EBGames Customer Contact Centre (133930) earlier in the day and spoke to a representative inquiring about CE preorders. While he did confirm it currently isnt on their systems AT THE MOMENT, he said he had called their procurement team who then relayed to me that they were attempting to gain information about the purchase from the vendor (SE) and advised me to either await official news from EB regarding the preorder or keep calling back every so often for news. He seemed optimistic that we will receive it because we received the 2.0 Collectors Edition, whats to stop us from receiving the Heavensward one?

It's just that there's been a huge shift in policy as to how Square Enix collector's editions are handled since the release of ARR. ARR was the last CE from SE to have a wide release.

We'll know what's going on for sure fairly soon, though.

[Mayoyama]

Aus player here. I called up EBGames Customer Contact Centre (133930) earlier in the day and spoke to a representative inquiring about CE preorders. While he did confirm it currently isnt on their systems AT THE MOMENT, he said he had called their procurement team who then relayed to me that they were attempting to gain information about the purchase from the vendor (SE) and advised me to either await official news from EB regarding the preorder or keep calling back every so often for news. He seemed optimistic that we will receive it because we received the 2.0 Collectors Edition, whats to stop us from receiving the Heavensward one?

I'm not sure which rep you spoke to but the one I spoke to said it was quite unlikely. 2.0 CE was released over 1.5 years ago and as others have said SE has seemingly changed its policy on releasing CEs outside of their online store.. which would leave us AUS/NZ players out without a chance....

NB: Even if I were to buy a USA CE, all I would be able to use is the statue.. the codes would be useless as they are region locked...