Pure RNG is the worst thing ever.

[Ultimatecalibur]

People that say "rng is not bad and it dosnt need to change" have never been in the situation where its gone beyond stupid.

When some players can score what they need in 1 run and for others it takes 100+ runs without succes then you need to start looking into adding a backup system for the rng that rewards or atleast increases the drop % if it dosnt happen in a large amount of attempts.

Use of the bolded word is wrong. You don't need any specific drop from content to complete content. The minimum necessary gear to complete content can be purchased or crafted elsewhere. BiS is a goal not a requirement.