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  1. #1
    Player
    MiqoLalafell's Avatar
    Join Date
    Mar 2015
    Posts
    2
    Character
    Y'sharoth Bel
    World
    Goblin
    Main Class
    Pugilist Lv 50

    In game music stops, Then BSOD/CTD

    For the past couple weeks, I've been having an issue where FF14 will crash, either locking up and crashing to desktop, or flat out bluescreening after enough time. It tends to involve the in-game music suddenly stopping, then slowly locking up piece by piece. It has been happening more or less since the gold saucer patch, though I previously thought it fixed, until today, where it's happened three times.

    So far, I've tried un/reinstalling different drivers, un/reinstalling FF14, Deleting the FF14 folder in my documents (which caused the crashing to go away for a little while, until today), testing my computer memory, and dealing with a couple programs I thought might have been the issue. So far, FF14 is the only game that has the issue, leading me to believe it's something to do with it, but the problem is beyond both me and my friends at this point.

    I guess I'll provide some computer specs for now, and will try to provide any other information that potential help may desire. At this point, I'm getting to my wit's end.

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
    4096MB RAM
    Nvidia GeForce GTX 470(EVGA)
    DirectX 11
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4CPUs), ~2.7GHz
    (0)

  2. #2
    Player
    Judge_Xero's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    2,228
    Character
    Divine Gate
    World
    Exodus
    Main Class
    Marauder Lv 60
    Any chance one of your friends would let you try one of their Video Cards?

    I've heard of a lot of the 400 Series NVidia card starting to die on various game forums (depending on the age/run time). If you don't have issues using another card then you could always try and re-paste your 470 before replacing it. They run hot from the factory so if the paste isn't transferring that heat to the cooler very well you'll have all kinds of bad.
    (0)
    "I don't always drink beer, but when I do, it's often."
    Temp Forum Ban - July 7th 2016 *** I promise to never call out scrub players again due to it causing a toxic community

  3. #3
    Player
    Vurtney's Avatar
    Join Date
    Sep 2013
    Posts
    372
    Character
    Saryn Storm
    World
    Cerberus
    Main Class
    Warrior Lv 90
    I had something similar back when ARR was released. The Z87 Sabertooth had a faulty CMOS battery which caused the motherboard clock roll back and caused all kinds of problems, including what you mentioned.
    (0)

  4. #4
    Player
    MiqoLalafell's Avatar
    Join Date
    Mar 2015
    Posts
    2
    Character
    Y'sharoth Bel
    World
    Goblin
    Main Class
    Pugilist Lv 50
    Unfortunately, I don't have access to another card, and so far the only issue is FF14, but I'll try to keep these suggestions in mind. Maybe I'll see about adding more paste just to be safe, though I do my best to keep an eye on the heat, and FF14 doesn't cause it to heat up more then other games.
    (0)

  5. #5
    Player
    GreatMonkey's Avatar
    Join Date
    Aug 2013
    Posts
    105
    Character
    Rasekhmet Apollohmet
    World
    Cactuar
    Main Class
    Red Mage Lv 90
    When ur pc blue screens, it makes a dump file. U could look at the file to maybe get another clue as to what the problem is. U will need a software to read the file, u should be able to get it from MS website. Just google "read dump files" and u should see it with the 1st or 2nd link.
    (0)