I payed for the full game 24.99...got a free 30 day subscription I was happy.

I decided I'd buy an extra time card for 90 days at 41.00.

read subscription under account said I had 4 months. I was really happy

I refreshed page......says I have a 0 day subscription #pissed.

went to payment history...says I only bought the full game and not the 90 days knowing full well I punched in all my information and saw on my subscription under my account in the mog station stating that I had 4 months -__- how do I handle an issue that hasn't been detected? -_-