PLEASE Learn from your mistakes......

[Biggs]

What your talking about is a classic issue of a High Context Country (Japan) communicating with the largest Low Context Country in the world (The U.S.). If you dont know those terms I urge you to look them up as I don't want to take all day explaining what they mean. But the fact that SE is making an attempt with the official forums to communicate in any way shows they are making an effort to see things as we here in North AMerica see them. Considering this is the first actual attempt at doing so the company has ever put forth publically, I would say they are doing a great job with talking to Western players as best they can. But to be fair, your issue of communication between the two cultures is never going to be what you want it to. May as well be asking why the hell the earth isnt flat dude.

Also, its a well documented fact that people respond with criticism more frequently then they do with praise. May have something to do with why you see a lot of raging on here. People dont leave responses about products they are HAPPY with, they are ussually to busy using them to take the time to do so.

The link below does a great job at describing the difference between Japanese business culture vs that of north America's. It highlights why the way they communicate will NEVER be the same as the way we do here in the states and in most European countries.

http://mqjeffrey.hubpages.com/hub/Hi...-Communication