Ok so here is my delima, I was browsing the MOG Station looking at the Optional Items when I came across Metallic Green Dye. It was on the Dragoon Artifact Armor, armor that I wear and love so dearly and thought it looked amazing. I bought 5 of em for my set and logged in to apply them to my armor. When I activated the dye screen, the artifact armor was nowhere to be selected. I opened a ticket asking a GM for information as to why the website would advertise Artifact armor as dyable all over it if it wasnt going to work when I used the dye. I got this response:

>Hello and thank you for your GM call.

We understand that you are experiencing difficulty with in*game content and we apologize for any inconvenience this may have caused. Based on your description of the concern, we would like to draw your attention to the Active Help directory in the System Menu. Each time you encounter a new aspect of the game, an entry is created here to explain any helpful details and reviewing these entries may be of great assistance to you.
Sometimes it can be helpful to also speak with other members of our community. We have created our official forums for our customers to share ideas and discoveries, so we encourage you to join in a discussion or create a post at http://forum.square*enix.com/ffxiv.

Should you still need any further assistance with this or any other concern in the future, please feel free to contact us again.

Thank you for your patience, and best wishes to you.

FINAL FANTASY XIV Game Master Team


So I guess I'm here to ask the forums, a crack team of experts no less who clearly work for Square Enix and know all things Final Fantasy. Since Active Help couldn't show me why dye "show cased" on Artifact Armor wasn't applying to my own Artifact Armor. Maybe y'all can explain why I was being mislead on the website, or if this was just a bug. Any constructive Help is appreciated.

Thank You

Here is a pic of the MOG Stations very own website showing what I thought to be true.


Am I seeing things? does that not look like the DRG artifact Armor?