Quote Originally Posted by Moqi View Post
They're content because it makes money, not because costumers are happy. If they see it'll bring more profit this way, they'll switch in a second. But keep thinking they care about your happiness if they're not getting as much money as they think they should.
Are you implying that "our happiness" isn't related to how much the game is popular/successful and how much money they'll make out of that?
You know, when I reminded you about the failure of FFXIV at launch, and that FFXIV wasn't a shitty F2P, it wasn't for nothing.

Player satisfaction is the key to a stable an healthy MMO, especially in the long run.
If the players are happy with the current system, don't try to change it thinking it would magically make more money than the old one.

If it ain't broke, don't fix it.