Excessive Maintenance

[Tauu]

As a person who is unable to play FFXIV during mornings, afternoons and early evenings due to work and relationship commitments, I find that FFXIV is down a lot on the few nights when I can log in. I don't normally come on here and complain about things but I feel like I'm paying for a service that's only partially available. I've tried to overlook this for a while and just consider it my bad luck but it keeps happening over and over, month after month. Logging in, seeing the purple maintenance text and figuring out how much time I have until the servers go down has been a defining characteristic of my experience with this game. Tonight it's happening again.

If anything can possibly be done to improve the game experience for late evening players concerning this matter, please consider. Thank you.

[Trixxy]

maintenances are a necessity and I don't think SE has the time to change everything in terms of organization to accommodate to a handful of people - out of a thousand others

[tocsin]

The fact is, that they have been tending to schedule these maintenances during primetime for EU players, as well as the normal time for second-shifters.

These hours are the times that my FC is most active, of the entire day. why cant we just space them out a bit, to the other time zones as well?

[Ramien]

Speaking as someone who doesn't finish work until usually right when a maintenance starts, I can understand where you're coming from, but from Square's perspective, they have to try and do the maintenances when it will affect the fewest people.

[DefendPopPunk]

As annoying as maintenances tend to get, they're a necessary evil. Figuring out the best time to do them without affecting the majority of players is probably difficult, given that we all have such varying schedules. They have all the information on who's logging in and when so they probably just make the best call they can.

[Tsukino]

A few maintenances ago we determined that it has nothing to do with when it will affect the least people, as it's the middle of JP prime time every time as well. It likely has to do with something else entirely, like when the staff is in the office, right after they leave, right after some big meeting, etc.

The real question is why we have to get these every single time either on Tuesday or Wednesday following a patch. You'd think by chance they'd have gotten one executed flawlessly by now.

[Steve_UK]

I'd rather have a maintanence to fix lag issue's, and other detailed issue's, than to play a bugged game.

They do maintanence at roughly 5-7am my time, which is actually when im awake, and im from the UK, so it does not only affect you, but you also have about 100 other square enix game's that are avaliable also

[UltimateAoe2]

So you would want a unstable server versus a server where you can have most of your problems solved.



Okay.

[Krr]

I'd rather have a maintanence to fix lag issue's, and other detailed issue's, than to play a bugged game.

The last 'emergency maintenance' we had was to make an item freaking dyable. It is honestly a little ridiculous unless what they fix are core system problems that prevent the game from running.

A few maintenances ago we determined that it has nothing to do with when it will affect the least people, as it's the middle of JP prime time every time as well.

Isn't JP primetime like 4AM PST? That'd be right after maintenance ends.

[SpookyGhost]

They're not going to schedule maintenance around one person's schedule, unfortunately for you. Maintenance is usually for a short period of time in the least congested hours, which it seems like is when you play. I dislike it as well since I've lately been playing only during the wee hours of the morning, but there's nothing we can really do about it.