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  1. #1
    Player
    Tauu's Avatar
    Join Date
    Mar 2014
    Posts
    151
    Character
    Tauu Aori
    World
    Sargatanas
    Main Class
    Conjurer Lv 50

    Excessive Maintenance

    As a person who is unable to play FFXIV during mornings, afternoons and early evenings due to work and relationship commitments, I find that FFXIV is down a lot on the few nights when I can log in. I don't normally come on here and complain about things but I feel like I'm paying for a service that's only partially available. I've tried to overlook this for a while and just consider it my bad luck but it keeps happening over and over, month after month. Logging in, seeing the purple maintenance text and figuring out how much time I have until the servers go down has been a defining characteristic of my experience with this game. Tonight it's happening again.

    If anything can possibly be done to improve the game experience for late evening players concerning this matter, please consider. Thank you.
    (5)

  2. #2
    Player
    Trixxy's Avatar
    Join Date
    Sep 2014
    Posts
    293
    Character
    Aranea Asmodai
    World
    Odin
    Main Class
    Gladiator Lv 90
    maintenances are a necessity and I don't think SE has the time to change everything in terms of organization to accommodate to a handful of people - out of a thousand others
    (30)

  3. #3
    Player
    tocsin's Avatar
    Join Date
    Aug 2014
    Posts
    589
    Character
    Tocsin Wolndara
    World
    Jenova
    Main Class
    Conjurer Lv 60
    The fact is, that they have been tending to schedule these maintenances during primetime for EU players, as well as the normal time for second-shifters.

    These hours are the times that my FC is most active, of the entire day. why cant we just space them out a bit, to the other time zones as well?
    (0)

  4. #4
    Player
    Taika's Avatar
    Join Date
    Mar 2011
    Posts
    2,237
    Character
    Purple Rain
    World
    Sophia
    Main Class
    Arcanist Lv 32
    Quote Originally Posted by tocsin View Post
    The fact is, that they have been tending to schedule these maintenances during primetime for EU players
    Since when is 7-10am prime time? The maintenances are during when most Europeans are at work or studying, definitely not our prime game time (and I thank SE for it).
    (1)

  5. #5
    Player
    Lovescake's Avatar
    Join Date
    Aug 2013
    Location
    Odin
    Posts
    475
    Character
    Loves Cake
    World
    Odin
    Main Class
    Ninja Lv 70
    Quote Originally Posted by tocsin View Post
    The fact is, that they have been tending to schedule these maintenances during primetime for EU players, as well as the normal time for second-shifters.

    These hours are the times that my FC is most active, of the entire day. why cant we just space them out a bit, to the other time zones as well?
    Primetime EU?
    23:00 ST (based on a GMT timezone) - 1am.
    07:00 - 8:00/9:00/10:00.

    These aren't primetime. Primetime for MOST timezones for any form of multiplayer game is usually anything from 15:00-22:00.
    (1)

  6. #6
    Player
    Cynthis's Avatar
    Join Date
    Nov 2011
    Location
    Gridania
    Posts
    576
    Character
    Cynthis Ravenbrook
    World
    Ragnarok
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by tocsin View Post
    The fact is, that they have been tending to schedule these maintenances during primetime for EU players, as well as the normal time for second-shifters.
    7-10AM is primetime... That doesn't fit my definition and I have to say that, as unfortunate as it is for those who can only play those hours, I have a hard time seeing how the downtime could be any better for us in the EU in that it is in the time when the fewest EU players are online.
    (0)

  7. #7
    Player
    Jinko's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    5,656
    Character
    Jinko Jinko
    World
    Moogle
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by tocsin View Post
    The fact is, that they have been tending to schedule these maintenances during primetime for EU players, as well as the normal time for second-shifters.

    These hours are the times that my FC is most active, of the entire day. why cant we just space them out a bit, to the other time zones as well?
    Need those EU datacenters now please, that way they can schedule maintenances at night like every other MMO out there. /sigh
    (0)

  8. #8
    Player
    Ramien's Avatar
    Join Date
    Nov 2014
    Location
    Limsa Lominsa
    Posts
    147
    Character
    Morrigan Mieaux
    World
    Balmung
    Main Class
    Arcanist Lv 60
    Speaking as someone who doesn't finish work until usually right when a maintenance starts, I can understand where you're coming from, but from Square's perspective, they have to try and do the maintenances when it will affect the fewest people.
    (6)

  9. #9
    Player
    DefendPopPunk's Avatar
    Join Date
    Aug 2013
    Posts
    768
    Character
    Carson Warson
    World
    Siren
    Main Class
    Carpenter Lv 68
    As annoying as maintenances tend to get, they're a necessary evil. Figuring out the best time to do them without affecting the majority of players is probably difficult, given that we all have such varying schedules. They have all the information on who's logging in and when so they probably just make the best call they can.
    (4)

  10. #10
    Player
    Tsukino's Avatar
    Join Date
    Mar 2011
    Posts
    1,142
    Character
    Tsukino Mahou
    World
    Adamantoise
    Main Class
    Pictomancer Lv 100
    A few maintenances ago we determined that it has nothing to do with when it will affect the least people, as it's the middle of JP prime time every time as well. It likely has to do with something else entirely, like when the staff is in the office, right after they leave, right after some big meeting, etc.

    The real question is why we have to get these every single time either on Tuesday or Wednesday following a patch. You'd think by chance they'd have gotten one executed flawlessly by now.
    (3)

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