I find it hard to stomach when people are mad and don't understand the reasoning behind the situation they are mad at. Is this your first mmo? Patch days are usually filled with issues, at least the game is up and playable, when 2.0 first launched you couldn't even get into the dungeons let alone stay in game for more than 20 minutes before it crashed. Give it a little bit of time, you'll get to play the content that you and the other 500,000 subs are trying to play at same time.