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  1. #1
    Player
    Viverz's Avatar
    Join Date
    Mar 2014
    Posts
    3
    Character
    Viverz Il
    World
    Behemoth
    Main Class
    Marauder Lv 50

    Patch 2.51 downloading issues!

    Hey!

    I went to boot the game this afternoon pretty much as soon as the patch was ready to download, so i began, and then my download speed gradually dropped off to 0.00 mb/ps

    My internet speed is completely fine and i did a ping test, it's regular, about 25ms

    So is this an issue with the launcher? i've never had problems downloading patches previously until now.
    I've tried rebooting etc, but everytime i commence the download, it starts at about 0.5 mbps and drops to 0 within 10 seconds or so.
    (0)
    Last edited by Viverz; 02-24-2015 at 05:12 PM.

  2. #2
    Player
    Quoyan's Avatar
    Join Date
    Feb 2015
    Location
    Ul'Dah
    Posts
    26
    Character
    Seiya Quoyan
    World
    Louisoix
    Main Class
    Red Mage Lv 70
    Is the patch even officially applied yet? All the servers are still "down for maintenance", so odds are that gradual tapering down to 0.00 mb/s was your download catching up to the patch.

    That said, I'm not an expert and I don't particularly pay attention to what patches are where or when, but I doubt you're gonna get a clean download of the patch while the servers aren't even online.
    (0)
    Last edited by Quoyan; 02-24-2015 at 05:21 PM. Reason: grammar whoops

  3. #3
    Player
    Viverz's Avatar
    Join Date
    Mar 2014
    Posts
    3
    Character
    Viverz Il
    World
    Behemoth
    Main Class
    Marauder Lv 50
    Here's a screenshot, i'm like 80mb's in, it is up, it says like 1.1k people are playing it via steam if that's accurate at all.

    But yeah it might be high stress lag due to everyone trying to download it.
    http://i.imgur.com/pZDsNP5.png
    (0)

  4. #4
    Player
    Quoyan's Avatar
    Join Date
    Feb 2015
    Location
    Ul'Dah
    Posts
    26
    Character
    Seiya Quoyan
    World
    Louisoix
    Main Class
    Red Mage Lv 70
    Again, not an expert, but as far as I can see the servers only went back online recently. That's probably the issue. (Unless I'm more of an idiot than I think I am.)
    (0)

  5. #5
    Player
    EvinnaReed's Avatar
    Join Date
    Nov 2014
    Location
    Gridana
    Posts
    129
    Character
    Evinna Reed
    World
    Goblin
    Main Class
    White Mage Lv 70
    I'm getting .18 MB/s download speed...I pay $50 a month to have the highest speed my provider offers...this is bullshit.
    (0)

  6. #6
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Something may be impeding traffic to the mirror...could be a routing policy set by your ISP or their partner erroneously flagging it as P2P traffic or something.

    Open Resource Monitor (resmon in the run/search box)) and look for the IP addresses being used by the launcher. You should see several listed...the ones starting with 124.150.xxx.xxx will be used shortly at the start of the download, but should eventually drop once the download gets going well from the mirror/cached server. The one address that stays connected and in use by the launcher is the mirror server you are downloading from. This is the one you need to contact your ISP about--you may need to get Tier3 support involved though, which will require you pushing for escalation.

    In my case, I am using a server on my ISP's own network (107.14.34.66, RR/TWC segment), and it is pulling at a steady ~14Mbps on average. Oh, and that is at 6:24PM, Eastern time. So it isn't some odd time...lots of people coming home and getting on the internet and such. Even have a stream going to a Roku downstairs over the wifi and it is still pulling in the higher transfer rate.
    (0)
    Last edited by Raist; 02-25-2015 at 08:27 AM.

  7. #7
    Player

    Join Date
    Dec 2012
    Location
    Ul-Dah (v1)
    Posts
    17
    Viverz and Quoyan:
    After looking at the times of your posts I hope that issue resolved itself. Since at the times of your postings that I can see (starting at 0308 AM EST) the servers were still down.

    Sometimes you may be able to download the update and just sit there and wait until the green light for access is given, but sometimes that does not happen. Apparently, you still had at least another two hours to go until maintenance was completed. Perhaps maintenance was also done to the update servers during that time which may have affected the rate of data transferred from the Square-Enix servers?

    Posted maintenance time for completion was 2 AM PST, which translated to about 5AM EST (my time zone). So the only advice I can give you if this hapens again during a maintenance cylce is to not panic and try again or just wait until maintenance is completed.

    Update:
    Please disregard the times I posted. I reread the posts for the Maintenance and noticed that they finished early at 12:50 AM PST (approximately 03:50 AM EST). Still, I hope that the issue resolved itself
    (0)
    Last edited by Zanair; 02-25-2015 at 01:14 PM. Reason: Reread posts / Updated Information