Quote Originally Posted by Belial View Post
I think the problem with providing information specifically in regard to server issues/crystal tools is that if they start releasing information about what core problems they are encountering, a) it provides an advantage for competition, b) it provides a selling point for other software engine developers to take business from SE, c) the community doesn't really need to know about it... That, and of course industry secrets, etc, etc... The lack of information seems to be more of a business decision, and doesn't really have anything to do with them not wanting to provide the community with more answers.
It would be somewhat lame, but I would accept it if they actually came out and said:

"We cannot implement X feature because of various server issues that we cannot discuss due to RMT/security/corporate espionage risks."

But their not even doing that.

And it's not like we are asking for detailed explanations, IP addresses, or blocks of code here. A sentence or two with nouns other than "server" and "issue" would be enough. But they're not even giving us that.

Use your words, SE. We're not kindergarten students or silver-haired grandmothers. If you happen to use a word that we don't understand, we'll Wikipedia it and get the idea.