Server Issues and Limitations

[Sorel]

"WE ARE BEING PATIENT! NOW TELL US ALREADY!"

I lold

Thank you, thank you! I'll be in town all week. /em rimshot

We know they are working on the server issues.
We want them to keep on working on the server issues.
We will be patient as they are working on the server issues.
But at the same time, we'd also like them to tell us what those server issues actually are.

The impatience doesn't stem from them not fixing it, it stems from them not telling us what they are fixing.

It's like being delayed on a airplane, and the pilot saying :

"We're going to be delayed because the plane is having issues taking off. Once we fix those issues we'll be up in the air."

versus

"We're going to be delayed because our communications computer is having trouble maintaining contact with the tower. As soon as we get a team here to swap it out, we'll be ready for take off."

The first response will likely piss people off, the second response less so.

[Gidonoidon_Sur]

I think we will see things fixed before we get any timeline on where the overall server problems are at/or are progressing to.

[tachikoma]

Originally Posted by Rukkirii
The development team is aware of your concerns but due to the fact that their current priority is the battle system, changes can’t be made right away, but they are thinking about doing this after. In order to implement these features, they would like to first implement text commands before this.

Please continue to send in your ideas for the dev. team!


thats from another thread about linkshell admin option. last i checked them being aware and will do this after the battle fixes are done means they know there is a problem and will fix it once things in higher priority are done. now u can stfu bout that topic

let me find the rest

It does not say they have identified the problem, it says "I know there is a problem, we'll look at it some time in the future maybe". Also i'm not sure why you are so upset about this topic? I'm just asking for more information that they have available. I"m not demanding anything, i'm not QQ'ing or raging I'm simply saying it would be helpfull in spending the next year waiting for these server issues to be taken care of if I was told "this is a major issue, we have to overhaul our DB its gonna take a while like 6months to a year".

I have read every dev post, every producer letter, every interview from every magazine or game outlet since rapture was first leaked (that I could find)*. I have played nearly every day since launch. I am well informed you act like I'm a moron. I can only take hearing the words "server issues" so many times till I have to ask myself what are these server issues. Does SE owe me anything? HELL NO but in an off chance they do have a response it would make the next year or so we spend waiting a ton easier for me and I'm sure others as well.

[tachikoma]

Storage space reply

OH LOOK THEY KNOW ABOUT THIS CONCERN TOO! I think they are working on another solution for us to store stuff

08-11-2011 07:18 PM #9

Bayohne

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Community Rep Join DateMar 2011Posts355

We're currently in the process of devising some type of storage box solution for storing the plethora of event-related items we've been distributing. I don't have a solid time frame to give you, but I'm sure we can all look forward to a place to keep all this stuff!

I'm up to my ears in swimsuits!

(88)

Matt "Bayohne" Hilton - Community Team

Where did I ask for extra storage? Did you even read my post? if you spent half the time analyzing what I posted as you do trying to be an internet tough guy you would have realized I am only interested in "what the server issues are and if they are working on them".

Though your posts are pretty clear they are not ready to touch any of these issues till after battle fixes AKA after 1.21 at the very least. Since we won't get new jobs till after 1.20 (hopefully 1.21) and as you quoted they will look into it maybe after the battle fixes are done.

[Aldora]

Thank you, thank you! I'll be in town all week. /em rimshot

We know they are working on the server issues.
We want them to keep on working on the server issues.
We will be patient as they are working on the server issues.
But at the same time, we'd also like them to tell us what those server issues actually are.

The impatience doesn't stem from them not fixing it, it stems from them not telling us what they are fixing.

It's like being delayed on a airplane, and the pilot saying :

"We're going to be delayed because the plane is having issues taking off. Once we fix those issues we'll be up in the air."

versus

"We're going to be delayed because our communications computer is having trouble maintaining contact with the tower. As soon as we get a team here to swap it out, we'll be ready for take off."

The first response will likely piss people off, the second response less so.

Now, please read your 2nd response again and be completely honest when i ask this... Would you really want to know that the communications computer is having trouble maintaining contact with the tower when you are sitting inside a plane? I sure as hell wouldn't... (Because i'm comparing that situation with playing a game. You are already in it...) There are somethings that are better of on a "need to know"-basis. When the issue is resolved and we have arrived safely at our destination, THEN they can tell me that the problem was caused by the communications computer not being able to maintain contact with the tower.

The same goes for the server issues as well. We don't need to know "exactly" what the "server related issues" are. That they acknowledge them and are doing their best to fix it would be sufficient enough. Same goes for the timeline as well. If SE would give a serious response that they are fixing the server issues and that it will take another 6 to 12 months, all "hell" would break lose for (probably) the majority of the "demanding" player base.

Improving the server stability and performance with each update is all i would ask for. If the game is running as smoothly as a baby's bottom when the PS3 version is released, i'd be a happy camper.

[Sorel]

Now, please read your 2nd response again and be completely honest when i ask this... Would you really want to know that the communications computer is having trouble maintaining contact with the tower when you are sitting inside a plane?

I would. And when I was on that plane that was delayed for 40 minutes from Boston to Florida, everyone aboard appreciated the candor of the pilot. And when we saw the maintenance guys come onboard and go into the cockpit, no one freaked out about it because they new what was going on on why they were there.

More information is always better than less information. We're not children. We're adults. I think we can handle it.

[tachikoma]

I'll be 100% satisfied if these issues are all fixed by PS3.

[Reinheart]

On JP side server is written サーバー in Japanese and when the JP reps respond saying due to the server it's written as サーバーが...

some people just took the back part of that and turned it into burger written バーガー so now they put it together サーバーガー (Sir Burger)

JP's are eating Sir Burger サーバーガ while waiting for the server サーバー fix or at least once Dev's are ready to give us the roadmap info on the server...

meh doens't come out right when actually trying to explain... ><

[Belial]

I think the problem with providing information specifically in regard to server issues/crystal tools is that if they start releasing information about what core problems they are encountering, a) it provides an advantage for competition, b) it provides a selling point for other software engine developers to take business from SE, c) the community doesn't really need to know about it... That, and of course industry secrets, etc, etc... The lack of information seems to be more of a business decision, and doesn't really have anything to do with them not wanting to provide the community with more answers.

[TirionCrey]

I have found that the faster your PC is, the faster items move.

Its odd, but the day I upgraded my PC, items moved in half the time from my inventory to the trade window and to retainers.

Lowering your grpahical settings on FFXIv if your PC is crap helps as well on that, but this doesn't change that the server is "checking" everything at EACH interaction you do. If you oput an item up on the trade window, the server checks it, if you equip another item, the server checks it, if you buy an item from a retainer or a NPC, it checks it.

Usually a lot of those processes would either be client side til the actual transaction is finished, or would wait for "checking" with the server in intervals, not for each single step you make.

That is also the reason why we can't change several gear parts at once, cause the server needs to send his "confirmation" back to you everytime you equip a gear part.

Think of it this way...this is how it works in FFXIV.

You click to equip a gear part -> Process sent to server to confirm you change your gear.

Server verifies your gear change -> sends confirmation to your client and your gear is changed.

You want to trade with a person -> Process sent to server.

Server verifies -> sends confirmation to you, and your "trade icon" spawns -> person you traded gets the message.

Person who got traded accepts the trade -> trade acceptance sent to server.

Server verifies -> Trade window opens for both players trading with each other.

Person A puts item in the trade window -> trade process sent to server.

Server verifies -> item is put into trade window -> person B sees the item now.

Person A clicks accept -> server verifies and shows accept trade to Person B -> Person B clicks accept -> Server verifies both trade acceptance -> Item is traded

This is how it usually works in pretty much ALL other MMOs. Even the F2P ones...

Person A clicks trade with Person B -> Trade Window opens -> Items are put into trade window -> Both accept -> NOW the transaction is verified by the server -> Trade is done

The problem overall is that the server is verifieing EVERYTHING, EVERYTIME you do something just cause the game is almost server side only...

I see the advantage in that, it helps a lot against cheating, duping and just anything that would be easier done with a client side UI etc...but sometimes "comfort>safety" and SE should have realised that from the start.

It almost feels like with EVERYTHING they had planned for the game, they never really made a "pro <-> con" thing...they just had an idea and pushed it no matter what and with Yoshi taking over they started doing that now...don't implement something just cause it sounded cool...