Server Issues and Limitations

[tachikoma]

Does a community rep or anyone have any idea when these server limitations are going to be taken care of?

I know this is a monster work in progress and many portions of code seem to be getting reworked from scratch (linkshell system?/party search features?/retainers?). These all come with the "things take time please be patient". I want to encourage friends and family to take another look at FFXIV but I don't want to until these "server issues" are a thing of the past. Even if its a VERY ROUGH TIMELINE I'd like to have some kind of general idea as when i can invite my friends back. They are not going to put up with spending 20min. trading items back and forth with retainers because there is a 1-3 second lag between every single button click. When they can join my linkshell even if they are not sure if they plan to stay. I can't offer them the space simply because if they dont' log back on i'm stuck with them forever in my shell (can't kick ppl who are not online and next to you). Party search interface is a disaster. These all are things waiting for the "server issues" to be taken care of.

So when are we getting these fixes in? by end of 2011? Spring 2012? PS3 launch?

EDIT: I read this in the german > english translation thread

"The developers are currently overhauling the Linkshell-list and testing a feature that shows where the members of your linkshell are currently located. Please have patience till it is implemented and at your service."

Not yet. I'll stay on the ball and post as soon as I learn anything new. The developers are working really hard on the game and know how important the kick-function (context: expel Linkshell members) is to you. And it's not just because I'm regularly poking them.

The fact you don't have this function yet is most certainly not because it doesn't interest them, but because they can't yet get to the topic for various reasons.

<-- this is great news, it really sounds like the actual issue is simply time and not some magical server issues. It seems like they are working on fixes and enhancements to the system. This gives me hope that its not going to take another year before we get this feature.

[Thanos]

Does a community rep or anyone have any idea when these server limitations are going to be taken care of?

I know this is a monster work in progress and many portions of code seem to be getting reworked from scratch (linkshell system?/party search features?/retainers?). These all come with the "things take time please be patient". I want to encourage friends and family to take another look at FFXIV but I don't want to until these "server issues" are a thing of the past. Even if its a VERY ROUGH TIMELINE I'd like to have some kind of general idea as when i can invite my friends back. They are not going to put up with spending 20min. trading items back and forth with retainers because there is a 1-3 second lag between every single button click. When they can join my linkshell even if they are not sure if they plan to stay. I can't offer them the space simply because if they dont' log back on i'm stuck with them forever in my shell (can't kick ppl who are not online and next to you). Party search interface is a disaster. These all are things waiting for the "server issues" to be taken care of.

So when are we getting these fixes in? by end of 2011? Spring 2012? PS3 launch?

[Removed by Moderator according to the FINAL FANTASY XIV FORUM Guidelines.]

When the work is almost ready they will announce it in a letter.


If you search around the forums im sure a lot of the issues have been addressed and they are working on it.

[popdai]

I would like to know it too, but having a date from SE is impossible....

I'm crashing every 50 minutes in the last 2 weeks, only from FFXIV, and then i need 10 minutes minimum to wait for my pg to log off.... I know this is something which is going to be fixed in 1.19...

In the meantime i'm changing provider, and i hope this is the problem because if the problem is FFXIV, i think i will quit.

[DoctorMog]

I don't have anything to comment on how long some fixes will take, but

there is a 1-3 second lag between every single button click

The "Lag" is not server lag, its "animation lag"

The skill goes off when you push your button, then you wait for the animation to finish before your next action/animation.

Eg; switching between active and passive mode.
Notice the "sliding"?

The action goes off when you go to active/passive, then you slide around while the animation plays and you must wait for the animation to finish before you can take another action.

At lest thats how it works on my end with low latency.

[tachikoma]

I'm not talking latency in battle I"m perfectly ok with the latency I experience in battle I have no issues timing my skills and doing my job. I'm talking about the lag when the database tries to move an item from my inventory into my retainers inventory. Yes its much better then launch no its not anywhere near fixed.

[tachikoma]

[Removed by Moderator according to the FINAL FANTASY XIV FORUM Guidelines.]

When the work is almost ready they will announce it in a letter.

LOL at asking when the core issues with the game are going to be worked on. I didnt' ask for a date anywhere in my post I asked for a "ROUGH TIMELINE".

Something like: We are reworking the entire DB from OODBMS -> RDMBS. This requires us to completely rewrite our DB access code for linkshell/inventory/retainer/buying-selling/trade. This is in progress currently and we expect it to take between 6 months and 1 year. When its complete you will experience a DRAMATIC reduction in transaction time when interacting with the above said items.

If you search around the forums im sure a lot of the issues have been addressed and they are working on it.

Please show me where they confirm they are CURRENTLY working on any of the issues I listed. Admitting there is an issue and saying they will look into it is not the same as saying the fix is in progress, we have identified the problem and are solving it now.

[DoctorMog]

I'm not talking latency in battle I"m perfectly ok with the latency I experience in battle I have no issues timing my skills and doing my job. I'm talking about the lag when the database tries to move an item from my inventory into my retainers inventory. Yes its much better then launch no its not anywhere near fixed.

I have found that the faster your PC is, the faster items move.

Its odd, but the day I upgraded my PC, items moved in half the time from my inventory to the trade window and to retainers.

[Sorel]

I would appreciate a somewhat detailed answer to this as well. As a DBA, I have my own speculations as to the root cause of all of this, but I (and many others in the community) would like a better response to the following question:

"What are the server issues that need to be fixed?"

other than what we have been getting, which is:

"Please be patient until we fix the server issues."

That's not an answer to the question!!

We already know the Development Team is trying to fix server issues. We ARE being patient. But it will help us be even more patient if the Development Team just tells us what those issues actually are when we ask.

Many of us in the FFXIV community are not without skill in the world of computers, servers, networks, databases, and software development. We know the technical jargon. We'll understand what is told to us if they would just tell us!!

[Thanos]

They just need to client side the UI or have servers closer to us and we are good

[DoctorMog]

We already know the Development Team is trying to fix server issues. We ARE being patient. But it will help us be even more patient if the Development Team just tells us what those issues actually are when we ask.

Many of us in the FFXIV community are not without skill in the world of computers, servers, networks, databases, and software development. We know the technical jargon. We'll understand what is told to us if they would just tell us!!

"WE ARE BEING PATIENT! NOW TELL US ALREADY!"

I lold