ISP: Comcast

Type of Internet Connection: Cable

Internet Connection Speed:5 Mb/s

Date & Time: 1AM 2/20/15 EST

Frequency: Once

Character Name: Rowin Aratz

Race: Hyur M
World: Leviathan

Class/Level: Paladin 50

Area and Coordinates: Mhordona

Party or Solo: Solo

NPC Name: Auriana

Monster Name: Auriana

In-Game Time: Unknown

Steps: I was looking to choose what Piece of Poetics gear I wanted and decided to go with Augmented Ironworks Bracelet of Fending. When I bought it, I did not recieve the item and it did not show that I obtained the item in the chat log. I did however use up the poetics.