Hello,

We do apologize for the inconvenience filling out this template is, but they do help us quickly determine what may be causing the issue. Not everyone has the exact same step by step, settings, and results. These details will help us quickly reproduce the issue and resolve it.
We're here to help out and we do want to make the game better as well. The standard template is the information we need to accomplish that goal. All we ask is that it be filled out according to the general rules on in-game bugs, found within this section's guidelines, and we will promptly advance to investigating the concern.

Thank you and we hope for your understanding,
SQUARE ENIX Moderator