I'm sure everyone has noticed that the RMT spam is just getting worse opposed to better and quite honestly the main cause is that the report function is so cumbersome, if instead of a right click blacklist option it would be best if there was a option to flag that person for investigation of rmt spamming and that they are added to a temporary blacklist but don't make it where its a auto-ban with enough reports like wow's having it just flag the account for investigation will keep the feature from being abused.